Re: [nv-l] Help on Help

["James Shanks" <jshanks@us.ibm.com>]

The on-line help in NetView Version 6.0 and later does not use dynatext any more, and hasn't since Version 5.1.  We ship the dynatext browser for some add-on products which require it still.
NetView help requires Netscape to be installed on the box, and you need the MOZILLA_HOME variable set in the operators profile on UNIX.  That is covered in the Release Notes.   The Java client also uses Netscape for its help.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group

"Julie V Opheim" <Julie.V.Opheim@aexp.com> 02/08/2002 09:24 AM

To:        nv-l@lists.tivoli.com         cc:                 Subject:        [nv-l] Help on Help

Hello,

This is my introduction to this end of the world.  Like Brett, I have been an
interested lurker in the background.
However, I have not been able to locate any old emails on this subject.

We  are running NetView 6.02 on AIX 4.3.3.

Our NMC is telnet'ing into this server and Xwindow'ing back the display to a
Linux box.  This is the read/write map.
They are also using the Java client on their NT workstations to do their day to
day work.

The problem is that the on-line help doesn't display on the Linux box display
or the Java client.

The on-line help, dynatext and books are loaded.  I can run ovhelp manually and
get something to pop up on the Linux box, but not
through the GUI.

Is there a hook or some other display variable that has to be set?

Anyone got ideas of where to look?

Thanks

Former Lurker in the background
Julie Opheim
IBM Global Services
ESM Tools - Tivoli



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