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RE: [nv-l] Web client cannot launch browser - Windows question

To: nv-l@lists.tivoli.com
Subject: RE: [nv-l] Web client cannot launch browser - Windows question
From: Leslie Clark <lclark@us.ibm.com>
Date: Fri, 6 Dec 2002 10:39:12 -0500



Windows 2000 Professional with Internet Explorer 5.5 sp2

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit


                                                                                
                                                  
                      "Brian Backer"                                            
                                                  
                      <brian.backer@Cent        To:       Leslie 
Clark/Southfield/IBM@IBMUS, <nv-l@lists.tivoli.com>              
                      uryTel.com>               cc:                             
                                                  
                                                Subject:  RE: [nv-l] Web client 
cannot launch browser - Windows question          
                      12/06/2002 09:59                                          
                                                  
                      AM                                                        
                                                  
                                                                                
                                                  
                                                                                
                                                  



Leslie,

What operating system is the user using?

brian

-----Original Message-----
From: Leslie Clark [mailto:lclark@us.ibm.com]
Sent: Friday, December 06, 2002 8:52 AM
To: nv-l@lists.tivoli.com
Subject: [nv-l] Web client cannot launch browser - Windows question






Can anyone tell me what needs to be done here? Most of
the users have no trouble launching the extentions I have made
to the web client. But one of them gets a popup indicating that
the proper file association has not been done. It says:

Windows cannot find Program.exe
This program is needed for opening files of type
'URL:HyperTextTransferProtocol'

This is an Internet Explorer user. Others are working fine
whether they use Internet Explorer or Netscape.  Thanks for
any clues...

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit


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