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RE: [nv-l] arnvd

To: "Netview Forum" <nv-l@lists.tivoli.com>
Subject: RE: [nv-l] arnvd
From: "DiIulio, Daniel" <Daniel.DiIulio@DigitalNet.com>
Date: Mon, 17 Mar 2003 08:37:14 -0500
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Thread-topic: [nv-l] arnvd
Hi Phillipe,
 
You mentioned that you might stop using arnvd, and replacing it with 
configuring traps to perform an automatic action calling a script using aruser. 
 Do you have a script that allows you to do that now?  If so, would you be 
willing to share it?  
 
I think that may be a better way to go (at least for me anyway), for you can 
pass the variables from the trap and map them to the required ARS fields (at 
least I'm assuming you can do it that way with aruser) - and as you pointed 
out, this method allows you to take advantage of the event after correlation.
 
Thanks either way Phillipe,
 
Regards,
 
Dan

        -----Original Message----- 
        From: Philippe Menard [mailto:PME@fr.ibm.com] 
        Sent: Fri 3/14/2003 12:03 PM 
        To: DiIulio, Daniel 
        Cc: 
        Subject: [nv-l] arnvd
        
        

        Dan,
        
        a bit of vocabulary first :
        - arnvd is the Remedy integration daemon for NetView, which usually 
implies
        AIX
        - arovd is the Remedy integration daemon for OpenView, which usually
        implies Solaris
        
        I've never heard about arnvd for Solaris or arovd for AIX. I doubt they
        exist at all,
        just as NetView for Solaris and OpenView for AIX do not exist, and will
        never exist.
        
        arnvd *was* bundled with Remedy ARS for AIX in the Remedy Version 2 
days.
        Since that time Remedy no longer bundles it. I don't know whether you 
could
        buy it
        as an additional product. A question for your Remedy rep.
        
        We still use the old arnvd which is happily creating tickets in our ARS
        v4.5 servers.
        
        Also arovd comes along with a graphical tool to update the ov.ar file. 
This
        file contains
        the details about the traps which result in tickets, the servers, forms 
and
        fields used
        to populate new tickets. This AIX version of this tool no longer works. 
You
        end up
        having to update ov.ar (not nv.ar ;-) with a text editor. The format of 
the
        file is not difficult
        but it has longish lines and the delimiters are control chars (^A and 
^B).
        Murky !
        
        For your information we are considering dropping arnvd altogether and
        configuring
        each trap for which we want a ticket so that it fires a script which 
will
        call aruser.
        The main reason is that with arnvd we can't take advantage of the event
        correlation
        done by RFI because arnvd sees all the events before they have been
        correlated.
        
        Best regards,
        Phil.
        
        - - -
        
        Philippe MÉNARD
        Networking Delivery Support Center
        Mail : pme@fr.ibm.com
        Phone : +33 (0)4 92 11 48 69
        Fax : +33 (0)4 93 24 49 07
        
        
        ----- Forwarded by Philippe Menard/France/Contr/IBM on 14/03/2003 16:52
        -----
                                                                                
                                                                       
                              "DiIulio, Daniel"                                 
                                                                       
                              <Daniel.DiIulio@Digi        To:       "Netview 
Forum" <nv-l@lists.tivoli.com>                                            
                              talNet.com>                 cc:                   
                                                                       
                                                          Subject:  [nv-l] 
arnvd                                                                       
                              14/03/2003 16:22                                  
                                                                       
                                                                                
                                                                       
                                                                                
                                                                       
        
        
        
        Hello everyone,
        
        Can someone confirm for me if the Remedy integration daemon for Netview
        (arnvd) is available for both Solaris and AIX? or just for AIX?
        
        Also - does arnvd come bundled with Remedy ARS or is it something that
        needs to be purchased in addition to?
        
        Thanks,
        
        Dan
        
        
        
        
        
        

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