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Re: [nv-l] Cisco Integration Utility

To: nv-l@lists.tivoli.com
Subject: Re: [nv-l] Cisco Integration Utility
From: "Simon Collins" <Simon@ae.ibm.com>
Date: Thu, 27 Mar 2003 08:21:45 +0300
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Hi All,

I have never done a CW2000 & Netview inegration but am about to with a
customer who has Netview 7.1.3 on AIX 5.2 & CW2000. Could someone pls
explain what I will & won't be able to do from from Netview as a result of
the lack of support for AIX 5.x from Cisco.

Thanks,

Simon

_______________________________________

Simon Collins
GBM - Tivoli Services
Gulf Business Machines - Distributor of IBM WTC
PO Box 9226
Dubai, United Arab Emirates
+ 971 (0)50 65 66 417
Email: simon@ae.ibm.com


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Hi All,
         I opened another TAC case with cisco for the integration Utility
for AIX 5.1 Netview 7.x..  When I opened the TAC case I requested a Bug ID.
This is what they replied:   Hi David,

Thanks for contacting Cisco. My name is Eugene Cao and I am assigned to
help you with your case.

As you may know CW2000 dropped the support for AIX and HP UX platforms
since Jan. 2002:

http://www.cisco.com/warp/public/cc/pd/wr2k/cpbn/prodlit/1626_pp.htm

This is because very few custommers are using those platforms and Cisco has
to be more cost effective. This also includes Integration Utility which is
part of CD-1. However, I did file a new feature enhancement request
(CSCea56191: Integration Utility does not support AIX 5.x for NetView 7.x)
on your behalf. I doubt the developers will do much about it. However, you
should be able to track the status in a few days at:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?CSCea56191

You may want to pass this ID CSCea56191 to your Cisco account team to see
if they can help to get the developers to take a look.

Hope this helps. Please let me know what you think and if I should close
this case. Thanks a lot.

Best regards,

--Eugene

So, anyone on this forum that has the need for a cisco integration utility
for AIX 5.x please open a tac case with cisco and request a bug id for the
cisco integration utility for AIX 5.x Netview V7.x.....   Thanks, Dave



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