Re: [nv-l] link between Netview and infoman ticketing system ?

[Bill Evans <wvevans@attglobal.net>]

There may be some sample programs for integrating Distributed NetView events
into the Tivoli InfoMan product but it's not obvious.  Take a look at the
sample library (SBLMSAMP) shipped with InfoMan.  Keep in mind that much of
the function I mention is only available for AIX.  

Alternatives I can suggest are:

• Implement the Multi System Manager for IP (MSMIP) to ship events to NetView for zOS-OS/390 and use the NetView-Info Bridge function (or AutoBridge) to get the events to Infoman.  If you have NetView 390 with the Graphics function active this is the easiest way in my humble opinion. . 
• Implement the NetView Service Point for AIX and see chapter 17 of the Guide to Integrating with Tivoli Applications
  
• Implement an IP message receiver at the mainframe and use the Infoman API to put the event into the database. 

 The key document is:
Title:  Tivoli Information Management for z/OS V7.1 Guide to Integrating
with Tivoli Applications
 Document Number:  SC31-8744-00

Thanks for the question; it was a trip down memory lane into products I worked
on in the past before Mr. Gerstner's offer to retire a decade ago -- InfoMan, 
the AutoBridge and Service Point for AIX.  I hope you find your solution.

Bill Evans -- Consultant in Systems Management


Francois Le Hir wrote:
> We are presently looking for solutions to link our Netview to a ticketing
> system from IBM: infoman
> Is one of you aware if this has already been done ?
>
> thanks a lot for any information you might be able to provide.
> Please copy me in the reply (on top of sending to the list)
>
> Salutations, / Regards,
>
> Francois Le Hir
> Network Projects & Consulting Services
> IBM Global Services
> Phone: (514) 205 6695
>
>
>
>
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