RE: [nv-l] Disappearing Icons

[Kenneth Stoutzenberger <kstoutzenberger@netaphor.com>]

This was an interesting subject because I've just been troubleshooting a problem with the NetView symbol icons.

 

I have written a Java application that searches the NetView maps for a particular vendor's printers.  Once it finds a match (by comparing the preferred IP addresses of the symbol against a database of device IPs), it makes the symbol executable so that one can launch a browser to manage the device.  It also changes the symbol to a vendor-specific printer icon.

 

I leave NetView running over night and the next morning, the symbols that I've managed have reverted back to the standard NetView icon.  I don't know why this is happening.  The symbol is still executable, indicating that my application still controls it.

 

I've noticed that the printer has gone into sleep mode.  Is it possible that the NetView application recognized that the printer went into sleep mode and isn't available and changed the icon? 

 

The only way I am able to display the vendor-specific icon again is to take the printer out of sleep mode and empty NetView's database.  When items are rediscovered, everything seems to be operating as expected again.

 

Is there anything that I can check inside the NetView application to see why the symbol reverts back to its original icon?  I'm not an administrator and I don't know a whole lot about the application specifics.

 

I can fix this through my Java application by periodically checking the icon.  Right now, I only check it initially and then never check it again as long as the application is running.  However, I think there might be something in NetView that I am overlooking.

 

Many thanks.

 

Ken

 

 

-----Original Message-----
From: Gareth Holl [mailto:gholl@us.ibm.com]
Sent: Monday, April 28, 2003 7:51 PM
To: Allison, Jason (JALLISON)
Cc: 'nv-l'
Subject: Re: [nv-l] Disappearing Icons

Unix version of NetView, Menu "Options->SNMP Configuration" or use the command "xnmsnmpconf". Look for "Node Down Delete Interval".

Windows version ?? Probably part of the SNMP settings but I don't have a GUI in front of me to check.

Gareth Holl
Staff Software Engineer
gholl@us.ibm.com

IBM Software Group - Tivoli Brand
Research Triangle Park,  North Carolina.

"Allison, Jason (JALLISON)" <JALLISON@arinc.com> 04/28/2003 03:28 PM

To:        "'nv-l'" <nv-l@lists.tivoli.com>         cc:                 Subject:        [nv-l] Disappearing Icons

This may have been discussed before, but how do you change the time an
object is removed from the Netview Database because it has been down for (10
days) an extended period of time.

Thanks,

Jason Allison
Principal Engineer
ARINC Incorporated
Office:  (410) 266-2006
FAX:  (410) 573-3026


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