Re: [nv-l] default fmt

[James Shanks <jshanks@us.ibm.com>]

There is Support provided for Tivoli products all throughout EMEA (Europe, Africa, and the Middle East) which is the IBM geographical division that is responsible for the sale and support of  customers in Romania, unless you have obtained your copy illegally, which I doubt.  IBM will not sell you an a  Tivoli product if they cannot service it, because a year's free service has always been part of the product price. I can't tell you how to obtain support in Romania, but your local IBM sales office could.  You should start there.   They should be able to give you a number to call.  You call that number and give them your customer number and the product number, which is 5698NVW00 for the Windows version of NetView.  They then route you to a product specialist.  

As for your default format issue, I see the problem but I don't understand it. 

You events are coming in with the wrong  enterprise id, .0.3.6.1.4.1.2.6.3 instead of .1.3.6.1.4.1.2.6.3, which is why they don't match. I don't have any idea why this is the case or what to do about it, offhand.

 Are you doing something which generates your own copies of NetView events, or using rulesets, or getting NetView events from a source other than the netmon daemon on your own NetView machine?  The only thing I can think of is that this is the result of inaccurate customization somewhere.


James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group

tivoli <tivoli@bu.brauunion.ro> 09/19/2003 09:45 AM

To:        James Shanks/Raleigh/IBM@IBMUS         cc:        nv-l@lists.tivoli.com         Subject:        Re: [nv-l] default fmt

these are some of the DEFAULT FMT events from my events log. all these 
traps exists in my trapd.conf...
I'm not sure there is Support in Romania.

DEFAULT FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 
specific:58916867 args(5):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 1001
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): H3008
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): DEFAULT 
FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 specific:58916867 
args(8):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 2
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): 
H3008.dhcp.ct.brauunion.ro
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): 
Interface 10.13.5.161 down. CRITICAL
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString): 
10.13.5.161 1063976868 3794 3793
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString): openview
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString):
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString):


----------------------------------------------------------------

DEFAULT FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 
specific:58785795 args(5):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 1001
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): BI36
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): DEFAULT 
FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 specific:58785795 
args(8):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 13
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): 
BI36.dhcp.cv.brauunion.ro
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): Node 
Deleted.
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString): 
1063976134 5871
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString): openview
 [6] enterprises.ibm.ibmProd.netView600
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString):
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString):



----------------------------------------------------------------



DEFAULT FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 
specific:50790418 args(5):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 1001
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): MAGDANEW
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): DEFAULT 
FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 specific:50790418 
args(8):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 2
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): 
magdanew.dhcp.cv.brauunion.ro
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): Node 
managed.
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString): 
1063976123 3655
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString): openview
 [6] enterprises.ibm.ibmProd.netView
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString):
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString):

----------------------------------------------------------------


DEFAULT FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 
specific:58916864 args(5):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 1001
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): ERIKA
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): DEFAULT 
FMT: .0.3.6.1.4.1.2.6.3 (0.3.6.1.4.1.2.6.3) generic:6 specific:58916864 
args(8):
 [1] enterprises.ibm.ibmProd.netView6000.1.1.2.0 (Integer): 2
 [2] enterprises.ibm.ibmProd.netView6000.1.1.3.0 (OctetString): 
Erika.dhcp.cv.brauunion.ro
 [3] enterprises.ibm.ibmProd.netView6000.1.1.4.0 (OctetString): Node Up.
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString): 
1063971850 3667
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString): openview
 [6] enterprises.ibm.ibmProd.netView6000.1.1
 [4] enterprises.ibm.ibmProd.netView6000.1.1.5.0 (OctetString):
 [5] enterprises.ibm.ibmProd.netView6000.1.1.6.0 (OctetString):
~


James Shanks wrote:

>
> netview6000 mib?  What on earth are you talking about?  Have you 
> loaded some new/different trap definitions for NetView traps?
>
> If you have Default FMT events, then you are getting some that trapd 
> on your Windows system does not recognize because he cannot match them 
> with what is in trapd.conf.    Why he cannot match them is a question 
> that requires examination of each and every example.  
>
> No one could possibly tell you what is wrong unless you do the 
> research to examine the event details and the trapd.conf definitions 
> that you have.
> If you want to try to pick one and post it here, fine.  But don't 
> append your entire trapd.conf file.   It's probably too large anyway.
>
> Otherwise, I suggest that you call Support.  They will be happy to 
> examine the file and the event data you provide them until you get no 
> more Default FMT events.
>
> James Shanks
> Level 3 Support  for Tivoli NetView for UNIX and Windows
> Tivoli Software / IBM Software Group
>
>
>
> *tivoli <tivoli@bu.brauunion.ro>*
>
> 09/19/2003 05:52 AM
>
>        
>         To:        "'nv-l@lists.tivoli.com'" <nv-l@lists.tivoli.com>
>         cc:        
>         Subject:        [nv-l] default fmt
>
>
>
>
>
> sorry about previous post...
> so again:
> why do I have lots of Default FMT events? I have in trapd.conf the trap
> numbers that apear there and all are from netview6000 mib.
> lucian
>
>
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> *NOTE*
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> assistance from Tivoli please call the IBM Tivoli Software Group
> help line at 1-800-TIVOLI8(848-6548)
>
>
>




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*NOTE*
This is not an Offical Tivoli Support forum. If you need immediate
assistance from Tivoli please call the IBM Tivoli Software Group
help line at 1-800-TIVOLI8(848-6548)