RE: [nv-l] Understanding ITSL2 Node Marginal Trap

[Becky Anderson <andersrs@us.ibm.com>]

Ray, 

Monitor > Other
is in the web console when I log onto a NV AIX box, and the owner of the
box says that Other is
not in the Monitor menu  in its native console.  

Here is what you should expect to find
in poll_server.log (bullets from the ITSA Admin Guide)

This log is for the Polling Server component,
which is used to reference how and when a device was polled, as well as
what the result was and whether an error occurred.  The log file contains
the following information:

• Information on what devices/interfaces were polled.
• Results of all device polls
• Errors from SNMP poll requests

Here's sample output from my Windows
demo machine -

09-03-2003 17:44:59: poll_server (2184)
-- Debug   : poll request {1|1|192.168.1.3|} <-- Correlator
09-03-2003 17:45:01: poll_server (2184)
-- Debug   : poll reply {1|2|0} --> Correlator
09-03-2003 17:45:01: poll_server (2184)
-- Debug   : poll request {2|1|192.168.1.111|} <-- Correlator
09-03-2003 17:45:01: poll_server (2184)
-- Debug   : poll reply {2|1|0} --> Correlator
----------------------------------------------
Becky Anderson
Technical Evangelist
Event Correlation and Automation
IBM Tivoli Software
andersrs@us.ibm.com  
office & fax 630 568 7030 (TL 994)
cell 630 240 2879    6302402879@mobile.att.net

"Westphal, Raymond W" <Raymond.W.Westphal@erac.com> 10/02/2003 10:36 AM

To:        Becky Anderson/Chicago/IBM@IBMUS, <nv-l@lists.us.ibm.com>         cc:        <nv-l@lists.tivoli.com>, <owner-nv-l-digest@lists.us.ibm.com>         Subject:        RE: [nv-l] Understanding ITSL2 Node Marginal Trap

Hello Becky.
 
Thanks for the info. I have FixPack1
and IY40359 installed. I do not have IY48698 installed. 
 
I do not have a Monitor > Other
menu option. Are you talking about the "X" native console map
or the Web Console map?
 
I checked the poll_server.log
file. All it lists are the object ID of the switch and the object IDs of
the impacted servers. So are you saying one of those object IDs went down?
 
Thanks very much.
 
Ray Westphal
Enterprise Rent-A-Car
-----Original Message-----
From: Becky Anderson [mailto:andersrs@us.ibm.com] 
Sent: Thursday, October 02, 2003 9:50 AM
To: nv-l@lists.us.ibm.com
Cc: nv-l@lists.tivoli.com; owner-nv-l-digest@lists.us.ibm.com; Westphal,
Raymond W
Subject: Re: [nv-l] Understanding ITSL2 Node Marginal Trap


Ray, 

At times the color of the switch icon is incorrect when the switch is marginal.
 There is an interim fix IY40359 for Unix, superseded by IY48698 as
of 9/24,  that addressed this.   It fixes the occasional problem
of inconsistent switch status colors between network and segment submaps.
 This fix is required when using NetView 7.1.3 fixpack 1.  (By
the way, do you have NetView fixpack 1 installed?  ITSA requires it.)

You should also check the oper status of those ports listed in the NetView
event you mentioned.  At the NetView GUI, highlight the switch and
select Monitor-->Other-->Interfaces.  In addition check /usr/OV/ITSL2/log/poll_server.log
for possible errors associated with these ports. 

----------------------------------------------
Becky Anderson
Technical Evangelist
Event Correlation and Automation
IBM Tivoli Software
andersrs@us.ibm.com  
office & fax 630 568 7030 (TL 994)
cell 630 240 2879    6302402879@mobile.att.net

"Westphal, Raymond W" <Raymond.W.Westphal@erac.com> Sent by: owner-nv-l-digest@lists.us.ibm.com 10/01/2003 03:19 PM Please respond to nv-l

To:        <nv-l@lists.tivoli.com>        cc:                Subject:        [nv-l] Understanding ITSL2 Node Marginal Trap

Hello Everyone,

NetView 7.1.3 on AIX 5.2 and experimenting with with ITSL2 Version 1.2.1.

I'm receiving switch analyzer node marginal traps from several 29xx series switches. And the switch does NOT change to marginal (yellow) status. Below is an example:

1065037619 3 Wed Oct 01 14:46:59 2003 switch1.abc.com V Node Marginal [0.0.0.0/FastEthernet0/37, 0.0.0.0/FastEthernet0/28, 0.0.0.0/FastEthernet0/19, 0.0.0.0/FastEthernet0/17, 0.0.0.0/FastEthernet0/16]

I cannot find an explanation of the event message. When I telnet to the switch, I cannot find any logs indicating problems for the ports listed. In fact - no ports on the source swtich are reporting any problems.
There is nothing listed under "Impact Analysis" for the particular switch.
 
Are there any ITSL2 users who can explain the traps message?
 
Thanks in advance.
 
Ray Westphal
Enterprise Rent-A-Car