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[nv-l] serious installation problems with san manager

To: nv-l@lists.us.ibm.com
Subject: [nv-l] serious installation problems with san manager
From: lucian.vanghele@bisnet.ro
Date: Thu, 4 Dec 2003 13:40:02 +0200
Delivery-date: Thu, 04 Dec 2003 11:52:39 +0000
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we have the following:

sanm Version/Release: 1.2.1 ON WIndows 2K
Product Fix Level: 2

Environment:
- tsanm on windows 2000 server with DB2 8.1 (no fix pack) and netview 7.1.3
(the one provided on installation cd)
- tsan agent (fix level 2) on AIX 5.2 (mentenance level 2); HBA card
installed; common HBA API installed;
- FQDN via hosts file (no DNS server)
- Brocade 3800 switches

Problem Description:
- we don't see Storage Area Network icon in Root map
- SAN menus are doing nothing (no GUI is starting)
- http://itsanm:9550/itsrm/servicemanager is providing "the page cannot be
displayed"
I think you will need some log files, just ask for.
thanks a lot
Lucian


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