RE: [nv-l] tec_create_handle failures

[James Shanks <jshanks@us.ibm.com>]

The number one cause of tec_create_handle failures is being unable to contact the TEC server to establish a connection.
When you rebooted the box you proved that the problem was not in NetView but outside it.

For 7.1.4, both the Windows product and the UNIX product have been linked to the TEC 3.9 EIF libraries, which is what controls the TEC connection code. So the fact that UNIX had trouble where Windows did not  does not point to flaw in NetView.


James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group

"Karl Prinelle" <Karl.Prinelle@elyzium.co.uk> Sent by: owner-nv-l@lists.us.ibm.com 01/15/2004 07:01 AM Please respond to nv-l

To:        <nv-l@lists.us.ibm.com>         cc:                 Subject:        RE: [nv-l] 7.1.4 and TEC 3.7

I had that problem yesterday on a demo box that nvserverd.log was
reporting tec_create_handle fail messages (NV 7.1.4/Solaris 2.8, TEC
3.9/w2k).  Restarting NV didn't clear the error, but rebooting the box
did (I ran out of time!) - I'm not happy about reboots clearing things
myself!  I'd previously had a NV 7.1.4/w2k machine sending events
happily to the same TEC - both installs are straight off the cd (apart
from switching off autotrace & FFDC).

I've seen that error before (NV 7.1.4/Linux RH, TEC 3.9 Linux RH), but
again had no time to look properly.  I didn't touch the SCE settings,
but will do next time I get a chance to see if there is a pattern.

K

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-----Original Message-----
From: owner-nv-l@lists.us.ibm.com [mailto:owner-nv-l@lists.us.ibm.com]
On Behalf Of Jane Curry
Sent: 15 January 2004 07:28
To: nv-l@lists.us.ibm.com
Subject: Re: [nv-l] 7.1.4 and TEC 3.7


Hi Chris,
Look at /usr/OV/conf/tecint.conf.  I think you will find a couple of 
lines at the end that enable the State Correlation feature.  I have 
commented these lines out of tecint.conf and run nvtecia -reload  to 
have nvserverd take note.  That got things running for me.

Cheers,
Jane

Christopher J Petrina wrote:

>
> I upgraded my AIX Netview from 7.1.3 to 7.1.4.    I have enabled 
> forwarding of events to TEC, however none of the events are being
> forwarded.  
> trapd shows the events coming in but how can I verify or check to see 
> if tey are being sent out to TEC?
>
> TIA
> Chris Petrina


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