Re: [nv-l] install NV7.1.4 fails

[George deSocio <desocio@us.ibm.com>]

Helen,

Save your /usr/OV.back.v7r1 filesystem
!!  Protect it !!

Not enough information to debug your
installation problem.

Please post the /tmp/update.log (please
cut out the licensing verbiage).

If you wish to remove Framework, now
is a good time to do it unless you have since restored your NetView back
to running.  If so, ovtopmd is  dependent on shared libraries
in $LIBDIR (the Tivoli shared library directory environment variable defined
in /etc/Tivoli/setup_env.sh (see below)).
Unfortunately, there isn't a built-in
automatic way to remove Framework.  I suggest you open a PMR with
Framework support so they can walk you through removing it completely.
If you prefer doing it yourself, stop
the oserv daemon, then comment out the start of oserv from the bottom of
/etc/rc.nfs.
Then look in the script /etc/Tivoli/setup_env.sh
and note all the Tivoli directories used.  Double check them to be
sure they are Tivoli stuff, and then move them (don't delete this stuff
until you know you are safe and up on a Framework independent NetView).
 Then move /etc/Tivoli.
Search your system for anything with
the word Tivoli or tivoli in it.  Investigate, move.  Remember
all that you've done.
If you are otherwise a Framework shop,
your Framework administrator should be notified you have removed a managed
node from the network.  If you are only a Framework user on one (the
NetView) machine because at one time you had to be, then you are probably
done.

If any of this is too terse, please
call support !!  Deeper investment by us requires some accounting
you understand :-)


Remove NetView's partial failed installation
using the script on the cdrom

Save your /usr/OV.back.v7r1 filesystem
!!  Protect it !!

Run the migration installation again
using the install script from the cdrom

If this new attempt fails, open a PMR.
 I or someone will want to see every file in /tmp created during the
installation.

Regards,
Geo.

George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660  CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC  27709

919-254-2259 (T/L 444)  Fax: 919-543-7936 (T/L 441)

E-Mail:  desocio@us.ibm.com

Expand your IBM Tivoli product knowledge by participating in Support Technical
Exchange:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

"Cloostermans Helen (DBB)" <Helen.Cloostermans@dexia.be>
Sent by: owner-nv-l@lists.us.ibm.com

05/28/2004 07:20 AM

Please respond to
nv-l

To	<nv-l@lists.us.ibm.com>
cc
Subject	[nv-l] install NV7.1.4 fails

Hello,

I tried to upgrade from NV 7.1.3 to NV 7.1.4 (on AIX 5.1), but the installation
failed.
I changed the /etc/security/limits file and set the nofiles descriptor
to 32767, but the installation failed again.
I have run the uninstnv script and tried again, but the installation still
fails.
After searching on the support site, I found APAR IY50969, stating that
if you have Framework installed, you should perform the installation through
Framework and not via the command-line instalnv command (what I've done).
I still have Framework installed on the server, but it isn't used anymore
(and won't start anymore either), so I'm willing to remove it.
Do you think this might solve my problem, and if so, what is the easiest
way to remove Framework from my server (it's been so long that I used it.)

Here's a part of NVS_714_NVFCONF_after.error :
...
+ /usr/OV/install/tools/nvconfigbf
  Running customize script for fileset OVMIN-LICENSE.
    Making links....
  Running customize script for fileset OVMIN.
    Making links....
  Running customize script for fileset OVWIN.
    Making links....
  Running customize script for fileset OVCI-RUN.
    Making links....
  Running customize script for fileset OVSNMP-RUN.
ERROR:     Customize script for fileset OVSNMP-RUN exited with
code 2.
ERR_cfgbf_001
+ dspmsg -s 5 nv6000.cat 9999 nvconfigbf:    Failing doing configuration
with exit code %s\n 2
+ 1>> /tmp/update.log
+ err_chk 2 bcfg_210 RUN_SCRIPT /usr/OV/install/tools/nvconfigbf
ERR_bcfg_210
+ dspmsg -s 5 nv6000.cat 9999 base:    Failing base.config with
exit code %s\n 2
+ 1>> /tmp/update.log
base:    Saving log files to /tmp/NVfail.tar
...

Thanks in advance,
Helen

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