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Re: [nv-l] nvserverd event in TEC

To: nv-l@lists.us.ibm.com
Subject: Re: [nv-l] nvserverd event in TEC
From: James Shanks <jshanks@us.ibm.com>
Date: Fri, 4 Jun 2004 12:52:28 -0400
Delivery-date: Fri, 04 Jun 2004 18:08:37 +0100
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Well, that is the standard "nvserverd is ending message" you get when he is shut down, but that is not how it looks when you do wtdumprl, so I'm not certain where you are reading it from, though I suppose that does not matter.  From the nvserverd code, the only way that the hostname would be UNKOWN is if it could not be resolved, and the 0.0.0.0 IP address is what you get if we cannot determine that.    Does DNS get shutdown too?  That might explain the first case, but the latter has me confused too.

And this message should have come into TEC within seconds of when you shut everything down, which it now seems is what happened, not hours later.  
I thought you were home in bed at 1 am, and this was very old news.   Or am I missing something?  

But if we have bad name or address resolution then it should show up in many TEC events, not just this one.  The ones just before the shutdown are OK?   And things were OK after you brought it up?  Is the adapter_host still the same before and after?

I couldn't be more confused by this problem description.  There's some piece to this puzzle I don't have but I don't know what it looks like.


James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group



<westphal2002@charter.net>
Sent by: owner-nv-l@lists.us.ibm.com

06/04/2004 11:53 AM
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Re: [nv-l] nvserverd event in TEC





Sorry about that James,

I should have supplied more information. I hope the following helps you help me.

1) We added a interface to the IBM server. It is the 4th interface. No changes were made to the other interfaces.
2) The interface IP addresses and names of all of the interfaces are in the /etc/hosts files.
3) At 1am on Sunday morning - we backup the server so I shutdown NetView. After the restart, I run reset_ci.
4)The message in TEC is:
"nvserverd is ending.
This Fatal Nvserverd_Event event was received by a TEC server at 5/30/04 1:05:22 AM."
The event source message is:
"This event was reported by NetView (TEC) from UNKNOWN.
It originated from 0.0.0.0 (TEC), on the host named "UNKNOWN".

Thanks in advance.
Ray Westphal
Enterprise Rent-A-Car






From: owner-nv-l@lists.us.ibm.com [mailto:owner-nv-l@lists.us.ibm.com] On Behalf Of James Shanks
Sent: Thursday, June 03, 2004 3:48 PM
To: nv-l@lists.us.ibm.com
Subject: Re: [nv-l] nvserverd event in TEC



The short answer is "no", nvserverd does not bind to an address, whatever that means.  But it does try to resolve the address of it's own NetView box. That's how the fields like adapter_ host are set.   A new interface card?  Does it replace the old one?  
If you have changed NetView's address then you must do reset_ci and restart the daemons.

If none of this is helpful, it would be really helpful to the rest of us if you would post the actual message you were paged for.  It's hard having to guess what it looks like.  And it would be helpful to know whether the same fields were messed up in other messages sent to TEC or they are unique for this one.


James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group


<westphal2002@charter.net>
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06/03/2004 03:44 PM Please respond to
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Subject [nv-l] nvserverd event in TEC

 





Hello Everyone.
NetView 7.1.3 on AIX 5.2 ML2

I recently was paged at 1am for a nvserverd "Fatal" event that showed up in TEC for an UNKNOWN server. The Tivoli admin checked his reception log and confirmed the event was received by the TMR with the host UNKNOWN and the IP address 0.0.0.0. Does nvserverd bind to a server IP address and is there a way to determine the IP address? I think this is related to installing a new interface on the NetView server.

"wping", "odadmin odlist", "wlookup" and other Tivoli commands all seem to work correctly.

Thanks in advance.
Ray Westphal
Enterprise Rent-A-Car





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