Re: [nv-l] 7.1.4 Fp04 install problem

[James Shanks <jshanks@us.ibm.com>]

George's procedure will lead you to the correct technical answer, but there
might be  a simpler way to resolve this.

It sounds like /usr/OV/bin/DisplayCpyrght is running.  Do a "ps -ef | grep
Display" to find it, and then "kill -9 PID" to get rid of it.  If you don't
find one, then you'd need the lsof procedure George described to determine
what the process is.  After that, you should run the backout and then try
to reinstall.

But an even  simpler method is to simply reboot, then run the backout, and
then reinstall...
The reboot should kill those processes, whatever they are.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group


                                                                           
             George                                                        
             deSocio/Raleigh/I                                             
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                                       Re: [nv-l] 7.1.4 Fp04 install       
             05/04/2006 10:28          problem                             
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Some process is using the copyright file, and it may not be all that
obvious.
After installation of 7.1.4 you can be left with a couple of processes
named xnmappmon.  If you haven't closed their windows yet. close them.  If
you just minimized them that could be it.

Do you have lsof installed?  If so, do two things.  If not, get it for your
level of the os.  Google it, you'll find it.  or go here:
http://aixpdslib.seas.ucla.edu/packages/lsof.html

Run lsof and you will see all the inodes of open files way over on the
right.

use this command to get the inode number of the copyright file:   ls -i
/usr/OV/bin/DisplayCpyrght

match the two up and you know your process on the left side of the lsof
report.

Any further research needed to solve this you should open a PMR with
support

Regards,
Geo.

George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
Bldg B062  Office B318
PO Box 12195
Research Triangle Park, NC  27709-2195

919-254-2259 (T/L 444)  Fax: 919-254-5271 (T/L 444)

E-Mail:  desocio@us.ibm.com



                                                                           
 "Phillippie, Eddie"                                                       
 <ephillippie@eastman.com>                                                 
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              Please respond to                       [nv-l] 7.1.4 Fp04    
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Running Netview 7.1.4 on AIX 5.1. Just upgraded to 7.1.4. When I try to
apply FP04 I get the error:

nccrs1 root /usr/ # ./install
14:10:00 Performing Prerequisite Checking.
14:10:00 Performing File Extraction.
14:11:30 Performing Space Checks.
14:11:38 Performing File Backup.
14:13:29 Shutting down NetView daemons.
14:14:02 Performing File Replacement.
cp: /usr/OV/bin/DisplayCpyrght: Cannot open or remove a file containing
a running program.
14:14:03 Installation of /usr/OV/bin/DisplayCpyrght failed.
14:14:03 Installation aborted - the state of the NetView installation is
unknown.
14:14:03 Use /usr/OV/service/V714/FixPack4/backout to restore this
system.

After the backout, tried to copy file manually, same copy error. Any
Ideas?

Eddie Phillippie
Information Technology
Eastman Chemical Company
Phone 423.229.2262
Cell 423.335.0403
Fax 423.229.1188
Email : ephillippie@eastman.com