Re: [NV-L] Intermittent Trap Loss in Control Desk

[James Shanks <jshanks@us.ibm.com>]

You haven't told us much.

Do you mean the event window stops working or that some traps are missing? If just one, what about traps after that? Could this trap be defined as "Log Only" in trapd.conf? Are you using forwardall.rs as the ruleset in your Events Window? The lower right frame will tell you. And what about filters? When you pull down Options --> Show status are there any filters applied?

If the event window quits working, try running netstat -a and browse there result. Are there any backed up sockets, sockets where the send or receive queues are not zero? Are you running other rulesets in the background? Does your window ever start working again? What do your users do to recover?

James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp
ss cc <steph_cornish@yahoo.com>

ss cc <steph_cornish@yahoo.com>
Sent by: nv-l-bounces@lists.ca.ibm.com

02/18/2007 10:36 PM

Please respond to
Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>

To	Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
cc
Subject	Re: [NV-L] Intermittent Trap Loss in Control Desk

All,
The trap will end up in trapd.log but not displayed in the Control Desk.
 
Stephanie

ss cc <steph_cornish@yahoo.com> wrote:
All,
NetView 7.1.4 (service pack 3) will intermittently not display traps in the Control Desk.  The trap will end up in trapd.log but displayed to users.
 
Has anyone experienced or heard of this issue?
 
TIA,
Stephanie

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