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RE: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbolson map--have

To: "Tivoli NetView Discussions" <nv-l@lists.ca.ibm.com>
Subject: RE: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbolson map--have PMR open
From: "Van Order, Drew \(US - Hermitage\)" <dvanorder@deloitte.com>
Date: Wed, 16 May 2007 07:06:37 -0500
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Thread-topic: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbolson map--have PMR open
Good stuff, Leslie. Thank you--I'll try this later in the morning and no matter what, when I get it resolved I'll post it so others won't have to chase their tails.


From: Leslie Clark [mailto:lclark@us.ibm.com]
Sent: Wednesday, May 16, 2007 6:56 AM
To: Tivoli NetView Discussions
Subject: Re: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbolson map--have PMR open


I used to see that in 7.1.4, and kept a smartset of '(isNetwork=True) && ("IP Status"="Unmanaged")' just so I could see them when their colors did not match their status. I have not seen it in 7.1.5.

Nothing in the nettl log? No clues in netmon.trace?

I would use the serious cleanup tools to get rid of anything that might be blocking proper rediscovery:
ovtopofix -m, and treat the results with ovwdbdmap -d
and
ovmapcount -b, and treat the results as the output instructs.

Turn on netmon tracing, rediscover them and and grep the address in the netmon.trace.

If they are SNMP. make sure you are discovering those things by real addresses that appear in the address table and reference interface index numbers that are in the interface table.

If they are not SNMP devices, make sure you are looking for them in the right place. Who knows what mask netmon decided on? Could be 255.0.0.0
nvUtil e '(isInterface=True) && '("IP Address"="xx.xx.xx.xx")'
 

Cordially,

Leslie A. Clark
IT Services Specialist, Network Mgmt
Information Technology Services Americas
IBM Global Services
(248) 552-4968 Voicemail, Fax, Pager



Juergen W Scholich <SCHOLICH@de.ibm.com>
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05/16/2007 04:03 AM
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Re: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbols on        map--have PMR open





Hi Drew,

I've had such a problem in the past.

The reson in my case was, that the network icon of the network segment of
the devices ip has been flagged as "unmanaged".


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            "Van Order, Drew                                              
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                                      [nv-l] 7.1.5 AIX Discovered objects
                                      in DB but no symbols on map--have  
            15.05.2007 22:35          PMR open                            
                                                                         
                                                                         
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Hi folks,


Newly discovered objects are added to the database, but the corresponding
map symbols aren't created. By that, I mean you discover a device, see it
using ovtopodump, but can't locate it on the map. We use only the default
map. ovobjprint -s validates there are no OVW Maps Exists or OVW Maps
Managed fields. We schedule ovmapcount and ovtopofix maintenance 3 times
per week, and I have already tried it again, but no change. The subnets
these devices would connect to are managed. Everything seems to be working,
but no symbols. Existing items are fine, you can locate them, etc.


If you add the same device to the development 7.1.5 server, it's all good.
The admins say they haven't changed anything, and it seems the database is
fine, NV's running OK. The symbols files/oid_to* are all there as expected.


We've opened a PMR, but nothing resolved yet. I searched the list and found
good suggestions that have it narrowed to this point. Any ideas on what to
check next?


Thanks!--Drew


Drew Van Order
Information Technology Services
Deloitte Services LP
Tel: +1 615 882 7836
www.deloitte.com




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