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RE: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbols onmap--have

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: RE: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbols onmap--have PMR open
From: Leslie Clark <lclark@us.ibm.com>
Date: Wed, 16 May 2007 08:14:42 -0400
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Be sure to check the segment, as Juergen points out, and not just the network. Maybe it somehow got two segments in it, one normal and one unmanaged.

Cordially,

Leslie A. Clark
IT Services Specialist, Network Mgmt
Information Technology Services Americas
IBM Global Services
(248) 552-4968 Voicemail, Fax, Pager



"Van Order, Drew \(US - Hermitage\)" <dvanorder@deloitte.com>
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05/16/2007 07:24 AM
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RE: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbols        onmap--have PMR open





Thanks for the reply. I checked that after first searching the list archives yesterday. The subnet status was Up with ovtopodump/Normal(2) in ovobjprint. For grins I discovered a server I knew was on a managed subnet and the same thing happened.

Thanks again--Drew

-----Original Message-----
From: Juergen W Scholich [mailto:SCHOLICH@de.ibm.com]
Sent: Wednesday, May 16, 2007 3:03 AM
To: Tivoli NetView Discussions
Subject: Re: [nv-l] 7.1.5 AIX Discovered objects in DB but no symbols onmap--have PMR open

Hi Drew,

I've had such a problem in the past.

The reson in my case was, that the network icon of the network segment of
the devices ip has been flagged as "unmanaged".


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                                      [nv-l] 7.1.5 AIX Discovered objects
                                      in DB but no symbols on map--have  
            15.05.2007 22:35          PMR open                            
                                                                         
                                                                         
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Hi folks,


Newly discovered objects are added to the database, but the corresponding
map symbols aren't created. By that, I mean you discover a device, see it
using ovtopodump, but can't locate it on the map. We use only the default
map. ovobjprint -s validates there are no OVW Maps Exists or OVW Maps
Managed fields. We schedule ovmapcount and ovtopofix maintenance 3 times
per week, and I have already tried it again, but no change. The subnets
these devices would connect to are managed. Everything seems to be working,
but no symbols. Existing items are fine, you can locate them, etc.


If you add the same device to the development 7.1.5 server, it's all good.
The admins say they haven't changed anything, and it seems the database is
fine, NV's running OK. The symbols files/oid_to* are all there as expected.


We've opened a PMR, but nothing resolved yet. I searched the list and found
good suggestions that have it narrowed to this point. Any ideas on what to
check next?


Thanks!--Drew


Drew Van Order
Information Technology Services
Deloitte Services LP
Tel: +1 615 882 7836
www.deloitte.com




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