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RE: [NV-L] Discovered Nodes over VPN

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: RE: [NV-L] Discovered Nodes over VPN
From: James Shanks <jshanks@us.ibm.com>
Date: Tue, 2 Dec 2008 09:18:22 -0500
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Well, then you need to talk to support because they should not be blue if you can ping them successfully using the drop down test menu

James Shanks
Tivoli Network Availability Management Level Three
Network Availability Management
Tivoli Software, IBM Corp
1-919-224-1642 | T/L 687-1642 | ITN 26871642
Inactive hide details for "Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>"Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>


          "Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>
          Sent by: nv-l-bounces@lists.ca.ibm.com

          12/01/2008 10:10 PM
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          Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>


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RE: [NV-L] Discovered Nodes over VPN

Thanks for your reply.
These nodes can be managed/unmanaged in the usual manner.
The object properties appears to be normal.
Demand poll is not available as only ping is enabled in the test menu.
The nodes can be pinged from there or from a command line.
snmp is not available on these nodes.

Regards,
Bob Rumsey
Data Communications Specialist,

Telecommunications Services

ActewAGL

PH: (02) 6270 7467

Fax: (02) 6270 7470

GPO Box 366 CANBERRA ACT 2601

      -----Original Message-----
      From:
      nv-l-bounces@lists.ca.ibm.com [mailto:nv-l-bounces@lists.ca.ibm.com]On Behalf Of James Shanks
      Sent:
      Thursday, 27 November 2008 1:29 AM
      To:
      Tivoli NetView Discussions
      Subject:
      Re: [NV-L] Discovered Nodes over VPN

      I think you should open a PMR to support. Your question requires investigation and cannot be answered until it is determined what is the matter at hand.

      Unknown or blue status means that the nodes are not fully discovered or not managed. If you select one of these nodes, can you demand poll it? What happens? If you select it, can you display the object properties (Object-->Object Properties)? If you right click it, do you have the option to manage it?

      How do you know netmon can ping it? Have you been examining the netmon trace?

      James Shanks
      Tivoli Network Availability Management Level Three
      Network Availability Management
      Tivoli Software, IBM Corp
      1-919-224-1642 | T/L 687-1642 | ITN 26871642
      Inactive hide details for "Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>"Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>

                      "Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>
                      Sent by: nv-l-bounces@lists.ca.ibm.com

                      11/25/2008 10:27 PM

      Please respond to
      Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
      To

      "'Tivoli NetView Discussions'" <nv-l@lists.ca.ibm.com>
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      Subject

      [NV-L] Discovered Nodes over VPN

      I'm running Netview 7.1.4 on Windows.
      We have some remote nodes connected via VPN.
      Netview discovers them and can ping them but their status is always 'unknown'
      How can I get the status to update correctly?
      Thanks,

      Bob Rumsey
      Data Communications Specialist,

      Telecommunications Services

      ActewAGL

      PH: (02) 6270 7467

      Fax: (02) 6270 7470

      GPO Box 366 CANBERRA ACT 2601



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