[NV-L] 7.1.5 FP2 AIX Traps from Dialogic device formatted OK in trapd.log but being dropped in ruleset

["Van Order, Drew (US - Hermitage)" <dvanorder@deloitte.com>]

Hi folks,

 

Wondering if someone has a suggestion for why a trap from the Dialogic device itself that reads fine in trapd.log would not make it through nvserverd processing, yet a test trap I send using the trapgen commandline tool will? At first I wondered if the brackets were causing trouble, but testing proved that’s not the case. Looking for ideas before I start turning on tracing/opening a PMR.

 

The ruleset is very simple, traps are filtered by Enterprise ID, and forwarded to TEC.

 

This entry in trapd is from the device and never makes it to nvserverd.log:

 

1228138568 3  Mon Dec 01 07:36:08 2008 10.15.0.22                A Dialogic DMG

Alarm Trap: Alarm Index = 27, Alarm ID = 64, Severity = 2 (1 = most severe), Des

cription = Gateway Warning, Device = 0, Message = VoIP[10.27.8.58] In-Service

 

This entry in trapd is from the trapgen tool, and makes it to nvserverd/TEC with no problem

 

1228229728 3  Tue Dec 02 08:55:28 2008 10.30.15.120              A Dialogic DMG

Alarm Trap: Alarm Index = Test, Alarm ID = Test1, Severity = Test2 (1 = most severe),

Description = Test3, Device = Test4, Message = Test[In Brackets] message

 

I wonder if the device is passing hidden params or characters that trapd’s fine with, but cause the ruleset to drop it.

 

Thanks!--Drew

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