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Re: [NV-L] NV 7.1.5 Demand poll/map issue

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: Re: [NV-L] NV 7.1.5 Demand poll/map issue
From: John Thomas <johnt@us.ibm.com>
Date: Fri, 6 Nov 2009 07:57:02 -0500
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On NetView for Windows, normally 1 of 3 things will cause a demand poll to hang i.e.
* DNS problems
* trap storms
* extremely high network traffic
John Thomas
IBM Certified Support Specialist
SWG Client Support - Software
NetView Distributed Level 2 Customer Support
johnt@us.ibm.com
http://www-01.ibm.com/support/electronicsupport/about.html


Inactive hide details for Brett.Gillett---11/05/2009 06:22:37 PM---Hey everyone, Hoping someone out there can help me out with Brett.Gillett---11/05/2009 06:22:37 PM---Hey everyone, Hoping someone out there can help me out with this one...


From:

Brett.Gillett@cadillacfairview.com

To:

nv-l@lists.ca.ibm.com

Date:

11/05/2009 06:22 PM

Subject:

[NV-L] NV 7.1.5 Demand poll/map issue

Sent by:

nv-l-bounces@lists.ca.ibm.com






Hey everyone,

Hoping someone out there can help me out with this one...

Noticed today that even though nodes were down, our maps were still all
green, started digging around and then found that running a demand poll
never finishes, both in the GUI and from the command-lline.  All we see is
"Waiting for the Network Monitor (netmon) on the server to respond..."

Found this in the nv.log file, google'd it and found nothing that looked
like it was related,

11/05/09 18:10:40 [netmon] Demand poll: CreateFile on pipe '\\.\pipe
\demand.2844' failed. Error: The system cannot find the file specified.

Not sure if the two are connected or not, but it's the only error I could
find, so I figured I would start there...

We're running on Windows 2003 R2, NV 7.1.5

At this point I am at a complete loss...any suggestions would be greatly
appreciated.

Brett

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