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Re: [NV-L] NV 7.1.5 Demand poll/map issue

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: Re: [NV-L] NV 7.1.5 Demand poll/map issue
From: Brett.Gillett@cadillacfairview.com
Date: Fri, 6 Nov 2009 11:41:02 -0500
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Thanks for the help guys, turns out a single switch on our network was
flooding NV with traps and bringing the entire thing to its knees...

Didn't notice it last night cause I was too focused on looking for errors!

Thanks again,

Brett


                                                                                
                            
  From:       John Thomas <johnt@us.ibm.com>                                    
                            
                                                                                
                            
  To:         Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>                
                            
                                                                                
                            
  Date:       11/06/2009 07:57 AM                                               
                            
                                                                                
                            
  Subject:    Re: [NV-L] NV 7.1.5 Demand poll/map issue                         
                            
                                                                                
                            
  Sent by:    nv-l-bounces@lists.ca.ibm.com                                     
                            
                                                                                
                            





On NetView for Windows, normally 1 of 3 things will cause a demand poll to
hang i.e.
* DNS problems
* trap storms
* extremely high network traffic
                                                                                
                               
 John Thomas                                        (Embedded image moved to 
file: pic00041.jpg)               
 IBM Certified Support Specialist                   
http://www-01.ibm.com/support/electronicsupport/about.html 
 SWG Client Support - Software                                                  
                               
 NetView Distributed Level 2 Customer Support                                   
                               
 johnt@us.ibm.com                                                               
                               
                                                                                
                               



(Embedded image moved to file: pic18467.gif)Inactive hide details for
Brett.Gillett---11/05/2009 06:22:37 PM---Hey everyone, Hoping someone out
there can help me out with Brett.Gillett---11/05/2009 06:22:37 PM---Hey
everyone, Hoping someone out there can help me out with this one...
                                                                           
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 (Embedded image moved  (Embedded image moved to file: pic24464.gif)       
 to file: pic26962.gif) [NV-L] NV 7.1.5 Demand poll/map issue              
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Hey everyone,

Hoping someone out there can help me out with this one...

Noticed today that even though nodes were down, our maps were still all
green, started digging around and then found that running a demand poll
never finishes, both in the GUI and from the command-lline.  All we see is
"Waiting for the Network Monitor (netmon) on the server to respond..."

Found this in the nv.log file, google'd it and found nothing that looked
like it was related,

11/05/09 18:10:40 [netmon] Demand poll: CreateFile on pipe '\\.\pipe
\demand.2844' failed. Error: The system cannot find the file specified.

Not sure if the two are connected or not, but it's the only error I could
find, so I figured I would start there...

We're running on Windows 2003 R2, NV 7.1.5

At this point I am at a complete loss...any suggestions would be greatly
appreciated.

Brett

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