Leslie, the Collection Membership is the issue. The status of the icons in
the IP Internet submaps on the web browser interface is correct and in sync
with the read/write map. Only the collection submap needs to be refreshed. I
haven't gotten 5.1.1 yet - in the meantime I'll just remind the operations
folks that they need to refresh the critical node collection to ensure that
what they are viewing is up-to-date. Thanks.
Blaine Owens
Eastman Chemical Company
Email - bowens@eastman.com
Phone - (423)229-3579
Fax - (423)229-1188
> -----Original Message-----
> From: Leslie Clark [SMTP:lclark@us.ibm.com]
> Sent: Friday, April 02, 1999 1:55 PM
> To: NV-L@UCSBVM.ucsb.edu
> Subject: Re: Icon Status Color Changes
>
> Now you are on the right track. I was disappointed to figure out only
> recently that
> Collections have no special powers when it comes to read-only maps. For
> some
> reason I thought they might. Collections on a r/o map SHOULD (see below)
> accurately reflect changes in the status of their members. They will NOT,
> however, reflect
> changes in MEMBERSHIP until a refresh is done. Of course. Because that
> requires
> Netview to create symbols, etc. So my favorite Down_Interfaces and
> Problem_Nodes
> collections only work properly on R/W maps.
>
> Now as for the status of nodes in collections, regardless of r/o or r/w,
> there were a
> number of problems with this as late as 5.1. Most of them appear to have
> been fixed
> in 5.1.1.
>
> So... Get to 5.1.1, adjust your timeouts so you don't get too many false
> alarms, and
> figure out something else to do instead of the Problem_Nodes collection
> for
> r/o maps.
> I'm still puzzling over that one. Maybe the right thing is to make a
> collection of Important
> Nodes, period, and have them watch that. Static membership, but status
> should be
> dynamic.
>
> Cordially,
>
> Leslie A. Clark
> IBM Global Services - Systems Mgmt & Networking
> (248) 552-4968 Voicemail, Fax, Pager
>
>
> ---------------------- Forwarded by Leslie Clark/Southfield/IBM on
> 04-02-99
> 01:31 PM ---------------------------
>
>
> "Owens, Blaine C" <bowens@EASTMAN.COM> on 04-02-99 12:51:50 PM
>
> Please respond to Discussion of IBM NetView and POLYCENTER Manager on
> NetView <NV-L@UCSBVM.UCSB.EDU>
>
> To: NV-L@UCSBVM.UCSB.EDU
> cc: (bcc: Leslie Clark/Southfield/IBM)
> Subject: Re: Icon Status Color Changes
>
>
>
>
>
> Thanks, Leslie. Maybe that is not my real problem. Yes, my subsequent
> testing indeed will straighten things out but the operations staff sees
> the
> color changes and sometimes waste time investigating false indications of
> trouble. In particular - I have created a collection they monitor holding
> objects which are critical or marginal using the web interface. While it
> seems the IP map always reflects current status they must "refresh" the
> collection submap before these false "red or yellow icons" go away. It may
> be a browser issue (??). The read-write submap is always correct - only
> the
> collection submap on the web browser must be refreshed.
>
> Blaine Owens
> Eastman Chemical Company
> Email - bowens@eastman.com
> Phone - (423)229-3579
> Fax - (423)229-1188
>
> > -----Original Message-----
> > From: Leslie Clark [SMTP:lclark@us.ibm.com]
> > Sent: Friday, April 02, 1999 11:32 AM
> > To: NV-L@UCSBVM.ucsb.edu
> > Subject: Re: Icon Status Color Changes
> >
> > If in the course of investigation of a 'down' node you ping the thing,
> > Netview will hear it and
> > correct the status for you. Better that than altering the guts of the
> > product. Unless of course
> > you are itching to write your own network management product....
> >
> > Cordially,
> >
> > Leslie A. Clark
> > IBM Global Services - Systems Mgmt & Networking
> >
> >
> >
> > I automatically generate Remedy Trouble Tickets for "Node Down" events
> but
> > not directly from the netmon node down trap, which is not always true.
> > Instead I run a script from automatic action and do more extensive
> testing
> > to make sure the node really is down before generating my own trap which
> > triggers the Remedy Ticket. I would prefer that the icon for the node
> NOT
> > change to red/down from the netmon 58916865 trap but rather from my
> trap.
> > Using the gui the "STATUS" for trap 58916865 (and 58916865) is greyed
> out.
> > Is there a way to modify this behavior? Would it be safe to manually
> > insert
> > the status field in the trapd.conf file? Thanks.
> >
> > Blaine Owens
> > Eastman Chemical Company
> > Email - bowens@eastman.com
> > Phone - (423)229-3579
> > Fax - (423)229-1188
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