Michael, Steve, Dean, et al -
Glad to hear the procedures helped! You will get to use them again when you
upgrade to Maint Rel 2 - the package problems still exist there and the
same corrections must be made. I've already filed bug reports on the 1400
and 8540 packages. You may want to file a bug report on additional packages
you'd like to see fixed.
Karin
-----Original Message-----
From: michael_imhoff@HP.COM <michael_imhoff@HP.COM>
To: NV-L@UCSBVM.UCSB.EDU <NV-L@UCSBVM.UCSB.EDU>
Date: Wednesday, November 24, 1999 9:05 AM
Subject: Re: Help.
>> I'm also running AIX 4.3.2, NV5.1.1, CW2000 Essentials and Campus.
>> (ver 2.1/2.3).
>
>Note that the supported version for NV 5.1.1 is 2.2/2.4 aka MR2. Available
at:
>http://www.cisco.com/kobayashi/sw-center/netmgmt/cw2000/maintenance.shtml
>
>- Michael.
>
>______________________________ Reply Separator
_________________________________
>Subject: Re: Help.
>Author: Non-HP-James-Shanks (James_Shanks@TIVOLI.COM) at
HP-Belgium,mimegw3
>Date: 24-11-99 14:49
>
>
>Well, Steve, I am glad everything is now OK, but I am even more glad that
Dean
>recognized your problem as a result of the CiscoWorks install, since you
did not
>mention that in your original note. All you said was that you came in and
>everything was frozen.
>
>James Shanks
>Tivoli (NetView for UNIX) L3 Support
>
>
>
>Steve Pirollo <spirollo@SUNGARD.COM> on 11/23/99 09:25:37 PM
>
>Please respond to Discussion of IBM NetView and POLYCENTER Manager on
NetView
> <NV-L@UCSBVM.UCSB.EDU>
>
>To: NV-L@UCSBVM.UCSB.EDU
>cc: (bcc: James Shanks/Tivoli Systems)
>Subject: Re: Help.
>
>
>
>
>James,
> Everything looks intact. thanks.
>
>
>Dean,
> It worked and infact there where two CiscoView packages that are in
error.
>After following the steps below, everything is back to normal.
>
>
> THANK YOU VERY MUCH !!!!!!!!!!
>
>
>Thanks to everyone for your help.
>
>
>
>
>
>Dean Grant <dgrant@AHOLDUSA.COM> on 11/23/99 11:42:17 AM
>
>Please respond to Discussion of IBM NetView and POLYCENTER Manager on
NetView
> <NV-L@UCSBVM.UCSB.EDU>
>
>To: NV-L@UCSBVM.UCSB.EDU
>cc: (bcc: Steve Pirollo/SCS/SunGard)
>
>Subject: Re: Help.
>
>
>
>
>We had the same problem after installing Cisco Works Resource manager. Here
is a
>post from Karin Binder from June that helped us out. We also had problems
with
>the 1600 device files. On the bright side, once we got the bad files out
the
>maps came back okay.
>
>HTH, let me know if you have any questions.
>
>Dean
>
>
>> Hernan,
>>
>> I'm also running AIX 4.3.2, NV5.1.1, CW2000 Essentials and Campus. I had
>> problems opening NetView after applying the CW2000 maintenance upgrade
>> (ver 2.1/2.3). It seems some of the device packages were incomplete, and
>> the missing bitmaps caused problems with the NetView GUI (i.e pop-ups
>> galore "error during reading background files" and NO symbols on the
map).
>> I'm not sure if it impacted the web access as I was preoccupied with
>> getting main NetView GUI functioning again. I'm not sure if you're
running
>> into a similar scenario. If it is, the following may help.
>>
>> Identify the failing packages by running 'ovw -config' and grep the
output
>> for "Failed".
>> You can compare these results to the files in the bitmaps/C directory. I
>> found the base file missing for the 1400 and 8540-csm (zero length files
in
>> this directory can also cause problems). The uninstallpkg utility failed
>> since the major part of the package was missing. Remove entries for the
>> failing packages in /usr/OV/symbols/C/CVTYPE and
>> /usr/OV/conf/C/oid_to_sym. Rerun ovw -config (and -fields and -verify
for
>> good measure) - the compilation errors should be resolved.
>>
>> After doing the above, our map once again opens and with the appropriate
>> Cisco symbols. Likewise with the map from the web browser.
>>
>> Good Luck!
>>
>
>
>
>
>Sean Davidson <sean.davidson@MAIL.PUBLIX.COM> on 11/23/99 11:28:11 AM
>
>Please respond to Discussion of IBM NetView and POLYCENTER Manager on
NetView
> <NV-L@UCSBVM.ucsb.edu>
>
>To: NV-L@UCSBVM.ucsb.edu
>cc: (bcc: Dean Grant/AIS/US/Ahold)
>Subject: Re: Help.
>
>
>
>Do you mean:
>
>ovw -config
>ovw -fields
>ovw -verify
>
>If not, try those. If you still get the same error, look for 0 byte file in
>/usr/OV/bitmaps/C. That has always
>resolved the problem for me.
>
>__________________________
>Thanks,
>Sean Davidson
>
>Sr. Network Systems Engineer
>Publix Super Markets, Inc.
>P.O. Box 32015
>Lakeland, Fl. 33802-2015
>Email - sean.davidson@publix.com
>Voice - (863) 686-8754 x6889
>Fax - (863)616-5895
>
>
>
>
>-----Original Message-----
>From: Steve Pirollo [mailto:spirollo@SUNGARD.COM]
>Sent: Tuesday, November 23, 1999 11:20 AM
>To: NV-L@UCSBVM.ucsb.edu
>Subject: Help.
>
>
>Hello,
>
> When I arrived at work this morning, my Netview box was frozen (hung,
>lock,
>crashed.....). After rebooting and starting Netview back, I started
>receiving
>messages, "error during reading background file. Press OK". After all
>the
>windows open, (toolbar, navigation, main window, control panel,), my map
is
>blank. If I open a new map, it also stays blank. No Symbols. I have
>already run - netview -config, netview -verify, and netview -fields. No
>change. Any Ideas?
>
>Thanks.
>
>Steve
>
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