Customer number is not your customer number. It is a randomly generated
number that matches the license key. The distributed 60 day license for
ReMon is corrupt. Go to www.networking.ibm.com/support, find Network
Management, locate the version you have, and you'll find a downloads
button where there's a replacement temporary license.
If you have a corrupt permanent license, you'll have to call support.
If you're a registered owner, as you should be, even though a business
partner sold it to you, you'll get IBM support to answer your question
and fix your problem.
One thing though- Version 2.0 is not currentl. If you just bought it,
you should let your vendor know he sold you outdated code, and should
provide you a copy of 2.1, which has been available for several months.
Jim Kellock.
--------------------
Gord Michaels wrote:
>
> Hello All.
>
> Env: AIX 4.2.1, Netview 5.1.1, Nways 2.0.
>
> This is an obscure question but you never know...
>
> I have Nways Manager 2.0 installed. I received two licenses from a third
> party for Nways. The first was for Nways Manger, it installed fine and is
> working. The second liscense is for the Advanced Remote Monitor package,
> this fails, it will not accept the Cust# and License Key.
>
> One thing I have noticed, the Cust# for each license is different!
> I have placed a call with the vendor, but in the meantime, does anyone know
> if both of my Cust#'s should be the same on both licenses?
>
> Any info appreciated.
>
> Sincerely,
>
> Gord Michaels.
>
> ______________________________________________________
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