Weird map update problem

[Patrick McNeil <patrick_mcneil@YAHOO.COM>]

We have been having some problems with maps updating on our NetView system.
Our system has the following specifications:
4 processor F50
3 GB Ram
1 GB Paging Space
Lots of free disk space
Netview for AIX 5.1.1

We have a central hub site internationally that has six locations that
connect to the hub for corporate connectivity.  When the hub site goes down,
all the sites behind it goes down.  We get the appropriate messages from
Netview that everything is down.  When the site comes back on-line, we get
all the messages from the system that everything is back up.  The maps,
however, show an inconsistency.  The router is green on the network layer
(the one that shows the router connected to the various segments), but is
red when you drill down to the individual networks.  When I do an ovtopodump
<router name>, NetView reports the status for all the objects associated
with the router have a status of Up.

This is kind of a problem since the network support group use the colors to
determine if there is a problem when they are at their desk.  Also, my
management is a little frustrated since it appears that there is a problem,
but everything is up and functioning correctly.

Has anyone seen this before?
Anyone have any suggestions for a way around this?

Thanks,

Patrick

We have been having some problems with maps updating on our NetView system.  Our system has the following specifications:

4 processor F50

3 GB Ram

1 GB Paging Space

Lots of free disk space

Netview for AIX 5.1.1

 

We have a central hub site internationally that has six locations that connect to the hub for corporate connectivity.  When the hub site goes down, all the sites behind it goes down.  We get the appropriate messages from Netview that everything is down.  When the site comes back on-line, we get all the messages from the system that everything is back up.  The maps, however, show an inconsistency.  The router is green on the network layer (the one that shows the router connected to the various segments), but is red when you drill down to the individual networks.  When I do an ovtopodump <router name>, NetView reports the status for all the objects associated with the router have a status of Up.

 

This is kind of a problem since the network support group use the colors to determine if there is a problem when they are at their desk.  Also, my management is a little frustrated since it appears that there is a problem, but everything is up and functioning correctly. 

 

Has anyone seen this before?

Anyone have any suggestions for a way around this?

 

Thanks,

 

Patrick