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RE: Collections Problem

To: nv-l@lists.tivoli.com
Subject: RE: Collections Problem
From: "Hill, Channing" <CHill@BBandT.com>
Date: Wed, 12 Apr 2000 11:20:55 -0400
We use the same collection and have the same problem. I've noticed that if I
unmanage and then manage a device with these symptoms that it will leave the
collection.

Channing Hill
EMS Analyst I
chill@bbandt.com
> BB&T
Wilson, NC 27893




> -----Original Message-----
> From: Jewan, P. (Pritesh) [SMTP:PriteshJ@nedcor.com]
> Sent: Wednesday, April 12, 2000 10:42 AM
> To:   'nv-l@tkg.com'
> Subject:      [NV-L] Collections Problem
> 
> Hello People, 
> 
> We have built a collection called 'Marginal Devices' for the support desk.
> The rules of the collection states that if a device becomes marginal or
> critical then that device must be part of the collection. The rules are as
> follows:
> 
> 'IP Status' = Critical 
>         or 
> 'IP Status' = Marginal 
>         and 
> 'isNode' = TRUE 
> 
> The collection seems to work fine however sometimes there are devices that
> are part of the collection but are green is colour. If we try pinging all
> the interfaces and demand polling the device, according to netmon,
> everything is up. However if we display the devices object properties, the
> 'IP Status' field is marginal even though all the interfaces are up. My
> understanding for the device still been in the collection is that nvcold
> reads the object properties of which the IP Status is marginal and
> therefore places it in the collection according to the collection rules.
> If netmon has demand polled the device and knows that all the interfaces
> are up why has the object database still got the device as Marginal and
> this condition stays this way for upto 2 days sometimes. Does anyone have
> any ideas on where the problem might be and how can I trouble shoot where
> exactly in the process the ovw database should be getting updated and why
> it isn't ?
> 
> Any help/suggestions would be greatly appreciated 
> 
> Regards 
> Pritesh Jewan 
> ESM - Technology & Operations Division 
> Nedcor Bank Limited (South Africa) 
> 
> Tel : +27 - 011 - 320 5417 
> Cell: +27 - 82 570 5046 
> Fax : +27 - 011 -  8814743 
> e-mail : priteshj@nedcor.com 
> 


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