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trouble with NetView/NWays and Norton Antivirus

To: nv-l@lists.tivoli.com
Subject: trouble with NetView/NWays and Norton Antivirus
From: noelt@be.ibm.com
Date: Tue, 13 Jun 2000 13:42:02 +0200

Hi forum readers.
Could someone tell me what's happening ? I have a customer who installed
NWays Manager Suite V2 for Windows NT.
Everytime Norton Antivirus is run on the system, NetView (the IT director
edition that comes with NWays) crashes with an exception and is no more
able to restart, since everytime that we try, we get Dr Watson exception
faults on the netview daemons attempting to start (netmon, ...). Until now,
the only course of action that we found is to reinstall the entire product
(NetView + NWays).
Any idea ? Thanks in advance.

Thierry Noël - IBM Systems Management and Network Services IT specialist
IBM HQ02.1 - Square Victoria Régina, 1 ; B-1210 Bruxelles
Tél.: ++32 2 225.27.92 - Fax.: ++ 32 2 225.32.68 - E-Mail: noelt@be.ibm.com


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