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RE: Upgrading nv6.0 to Nv6.0.1 more info

To: nv-l@lists.tivoli.com
Subject: RE: Upgrading nv6.0 to Nv6.0.1 more info
From: James_Shanks@tivoli.com
Date: Thu, 25 Jan 2001 11:12:31 -0500
This is really weird and points to a serious installation problem.
There should not be a "libems.a" in the Tivoli library, only in
/usr/OV/lib.  So I don't understand where this is coming from at all:
/libems.a(libems.osh).

If you have a library "libems.a" in /usr/local/Tivoli/lib/aix4-r1 then you
should not have.  Did somebody try to combine the libraries once upon a
time?  If so, that is likely to be the problem.  The libems.a that has been
copied into /usr/local/Tivoli/lib/aix4-r1 is old and that is why the symbol
tables do not match.   And when you try to start trapd it picks up the old
"libems.a" from the Tivoli library rather than use the shared copy in
/usr/OV/lib.  So delete it from there.

If that's not the problem, then I don't know what is and you will have to
sort it out locally.  But it sure looks to me like somebody played around
with library contents after installation, which is why things won't work
now.  If that is the problem, then you should remove all the NetView
libraries which are shipped in /usr/OV/lib from the Tivoli library to
prevent other weird problems down the road.

If that doesn't work then you may have to de-install and then re-install
everything.   You could make a migration backup first, so that you would
migrate your current 6.0 settings and database to the new system, as 6.0 is
re-installed.  But I think you my have to re-install the Framework and
NetView 6.0, and then apply 6.0.1 to get this clean if just deleting stuff
from /usr/local/Tivoli/lib/aix4-r1 doesn't work.

I'd call Support in that case to get some help.

James Shanks
Team Leader, Level 3 Support
 Tivoli NetView for UNIX and NT



"Pretorius, Vynita" <VPretorius@fnb.co.za>@tkg.com on 01/25/2001 09:44:12
AM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   "'IBM NetView Discussion'" <nv-l@tkg.com>
cc:
Subject:  RE: [NV-L] Upgrading nv6.0 to Nv6.0.1 more info



HI

Here is the info for /usr/OV/bin/trapd
nvaix:/ # /usr/OV/bin/trapd
exec(): 0509-036 Cannot load program /usr/OV/bin/trapd because of the
following errors:
        0509-130 Symbol resolution failed for trapd because:
        0509-136   Symbol isNVEnterprise__FPUi (number 90) is not exported
from
                   dependent module
/usr/local/Tivoli/lib/aix4-r1/libems.a(libems.osh).
        0509-136   Symbol isMLMEnterprise__FPUi (number 91) is not exported
from
                   dependent module
/usr/local/Tivoli/lib/aix4-r1/libems.a(libems.osh).
        0509-192 Examine .loader section symbols with the
                 'dump -Tv' command.

nvtrapd-trap    162/tcp   # NetView trapd monitor trap port
nvtrapd-trap    162/udp   # NetView trapd monitor trap port
snmp-trap       162/tcp                         # snmp monitor trap port
snmp-trap       162/udp                         # snmp monitor trap port
are in the services file

How do I verify if anything else is using port 162?

I have not loaded extra mibs or updated the trapd.conf
The nettl.LOG00 has no error messages in it just the daemons that are not
registered i.e. gtmd

I and my netview vendor ( not IBM) backed out the change and reloaded with
the same results trapd and the other daemons don't start.

In the attached file is the output from the Loader Symbol Table Information
(dump -Tv trapd)

All help or suggestions are greatly appreciated.

Thanks
Vynita


-----Original Message-----
From: James_Shanks@tivoli.com [mailto:James_Shanks@tivoli.com]
Sent: Wednesday, January 24, 2001 7:06 PM
To: IBM NetView Discussion
Subject: RE: [NV-L] Upgrading nv6.0 to Nv6.0.1 more info


The short answer is "yes", ulimits could be a factor here.  But it would
depend on the size of trapd.conf and snmpmib.bin.  As we ship them, these
are quite small, but I have seen a case in which the customer had a  huge
binary mib file (he loaded everything we had in /usr/OV/snmp_mibs and then
some), and trap would not start ecause he had also not made the ulimits
unlimited even after Support had explicitly told him to do that.   So that
would be a good suggestion: try stopping all the daemons with "ovstop
nvsecd" and starting them with "/etc/netnmrc".

James Shanks
Team Leader, Level 3 Support
 Tivoli NetView for UNIX and NT



"Leslie Clark" <lclark@us.ibm.com>@tkg.com on 01/24/2001 11:46:07 AM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   IBM NetView Discussion <nv-l@tkg.com>
cc:
Subject:  RE: [NV-L] Upgrading nv6.0 to Nv6.0.1 more info



James, would the ulimits stop trapd from starting? I see 'ovstart nvsecd'
and
'ovstart'  rather than just '/etc/netnmrc'.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit


James_Shanks@tivoli.com@tkg.com on 01/24/2001 10:05:10 AM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   IBM NetView Discussion <nv-l@tkg.com>
cc:
Subject:  RE: [NV-L] Upgrading nv6.0 to Nv6.0.1 more info



Well, you're major problem is that trapd is not running.  None of the
others will run until he does, so that's where you have to look.
Try starting  /usr/OV/bin/trapd from the command line and see what you get.
Check /etc/services and make sure the nvtrapd entries for port 162 udp and
162 tcp are there.  Is t possible you have something else running on the
box which has port 162?  If anything else has trapd's port it will not
start.  You could also try formatting the nettl logs
     netfmt -f /usr/OV/log/nettl/LOG00 > "myfile"
and looking to see if there are  trapd errors logged there.

James Shanks
Team Leader, Level 3 Support
 Tivoli NetView for UNIX and NT



"Pretorius, Vynita" <VPretorius@fnb.co.za>@tkg.com on 01/24/2001 09:29:17
AM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   "'IBM NetView Discussion'" <nv-l@tkg.com>
cc:
Subject:  RE: [NV-L] Upgrading nv6.0 to Nv6.0.1 more info



HI all

Sorry about the delay

I have attempted this again and again it has not worked but I have more
info.
I also have included the output from /usr/OV/bin/ovtopmd & trapd (my
LIBPATH
is set correctly) which follows the ovstart
I have checked to see that trapd and ovtopmd are not already running via ps
-ef
nvaix:/ # ovstop nvsecd
nvaix:/ # ovstop
ovstop: ovspmd is not running, use ovstart to start ovspmd
nvaix:/ # . /etc/Tivoli/setup_env.sh
nvaix:/ # ovstart nvsecd
nvaix:/ # ovstart
 object manager name: trapd
 behavior:            OVs_WELL_BEHAVED
 state:               NOT_RUNNING
 PID:                 18860
 last message:
 exit status:         exit(255)

 object manager name: ovactiond
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: nvcorrd
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: actionsvr
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: nvserverd
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: snmpCollect
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: netmon
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: ems_sieve_agent
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: ems_log_agent
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: ovtopmd
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

nvaix:/ #
nvaix:/ # /usr/OV/bin/ovtopmd
Message Catalog System: Attempted to use TME message catalog software to
access
/usr/lib/nls/msg/En_US/ov_ip.cat which is not a valid TME message catalog.
Moving the TME message catalog directory to the front of NLSPATH
may correct this problem.
Message Catalog System: Attempted to use TME message catalog software to
access
/usr/lib/nls/msg/En_US/ov_ip.cat which is not a valid TME message catalog.
Moving the TME message catalog directory to the front of NLSPATH
may correct this problem.
ERROR:  ovtopmd:  Cannot connect to trapd
Closing databases.
Completed closing databases.
Closing event socket.
nvaix:/ # /usr/OV/bin/trapd
exec(): 0509-036 Cannot load program /usr/OV/bin/trapd because of the
following errors:
        0509-130 Symbol resolution failed for trapd because:
        0509-136   Symbol isNVEnterprise__FPUi (number 90) is not exported
from
                   dependent module
/usr/local/Tivoli/lib/aix4-r1/libems.a(libems.osh).
        0509-136   Symbol isMLMEnterprise__FPUi (number 91) is not exported
from
                   dependent module
/usr/local/Tivoli/lib/aix4-r1/libems.a(libems.osh).
        0509-192 Examine .loader section symbols with the
                 'dump -Tv' command.
Thanks
Vynita


-----Original Message-----
From: James_Shanks@tivoli.com [mailto:James_Shanks@tivoli.com]
Sent: Tuesday, December 19, 2000 1:02 AM
To: IBM NetView Discussion
Subject: Re: [NV-L] Upgrading nv6.0 to Nv6.0.1


I am sorry to hear about your difficulty but you haven't given us nearly
enough information to determine whta your problem was.  This is the first
report of such a problem that I have heard, because the install part of
6.01 is the most exhaustively tested part of it.  Verification installs and
re-installs dozens of times during system test.

What exit code or message was given for ovtopmd and trapd when you did
ovstatus?  The others won't start if they don't.  Are you sure there were
no other copies of them already running?  What other daemons were running
at the time?  Did you ovstop nvsecd and try again?

When you say you ran setupenv_sh did you ovstop nvsecd first?  If you don't
bring down ovspmd and nvsecd, then re-running the environment scripts does
not good.  All other daemons inherit their environment from ovspmd, so you
must get the environment right before he is started, and he is started by
the first ovstart command.

James Shanks
Team Leader, Level 3 Support
 Tivoli NetView for UNIX and NT



"Pretorius, Vynita" <VPretorius@fnb.co.za>@tkg.com on 12/18/2000 03:09:28
PM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   "NV-L@tkg. com (E-mail)" <NV-L@tkg.com>
cc:
Subject:  [NV-L] Upgrading nv6.0 to Nv6.0.1



Hi all

I have Netview 6.0 on AIX 4.3.3

I installed the netview server patch(6.0.1) onto my server, I did not
install the database patch because I presume from the ovtopmd configuration
it says use SQL database and it is set to no, and I did not install the
client as I don't have a client.

The patches installed successfully (just 2 warnings in the update.log).
However I could not start the daemons trapd, ovtopmd , ems* and a couple of
others.
I tried after running setupenv_sh to no avail , also reset_ci still
nothing.

I then backed out the change and the daemons came up without a problem on
6.0.

What is going wrong?.

Any help would be greatly appreciated.

Thanks
Vynita
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(See attached file: trapdloader.dmp)

Attachment: trapdloader.dmp
Description: Binary data





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