Thanks for the explanation, James. We have a history of negatives when it
comes to licensing, support, and other areas--likely because D&T has a few
customer numbers with Tivoli. Still no excuse---it's up to them to sort them
out and notify accordingly. There is no excuse for our account team to not
notify us when we have spent literally millions with them.
OK, enough of that gripe. Thanks for the technical details--it's good to
know that RFI will basically give us the correlation we have enjoyed with
TMNC.
DVO
-----Original Message-----
From: James_Shanks@tivoli.com [mailto:James_Shanks@tivoli.com]
Sent: Thursday, May 10, 2001 5:50 PM
To: IBM NetView Discussion
Subject: Re: [NV-L] NV 6.0.2 vs TMNC
Well, NetView 6.0.2 will not auto-close any TEC tickets it does not now
close. But closing TEC events is just a matter of a few changes on the TEC
server.
But RFI is there and in 6.0.2 it works as well as TMNC ever did, and at
less overhead.
TMNC was withdrawn in the standard IBM fashion over a year ago and the
announcement was made then that it would be in support until the end of May
2001. All customers of record for any IBM product are supposed to receive
a notification, and their Tivoli/IBM account teams did for certain. I can
tell you this decision was not undertaken to cause anyone pain but to add a
much needed feature to NetView for free rather than continue to charge
extra for it and pay the royalties for SMARTS.
I don't know what happened to your notification and I have no way to find
out. But the coming end-of-support for TMNC has been discussed twice in
this forum to my knowledge, so it would seem other people did get notified.
I am sorry you missed it. I can do is offer you apologies at this point,
and point pout that you can continue to use TMNC as long as you want. It
just isn't supported any more.
James Shanks
Team Leader, Level 3 Support
Tivoli NetView for UNIX and NT
"Van Order, Drew (US - Hermitage)" <dvanorder@deloitte.com>@tkg.com on
05/10/2001 06:10:50 PM
Please respond to IBM NetView Discussion <nv-l@tkg.com>
Sent by: owner-nv-l@tkg.com
To: "NetView Listserv (E-mail)" <nv-l@tkg.com>
cc:
Subject: [NV-L] NV 6.0.2 vs TMNC
Hi all,
We've just had a little shock---been informed that support for Tivoli
Manager for Network Connectivity is gone effective within 30 days or so.
Our account team states that this functionality has been rolled into NV
6.0.2--we're still on 5.1.2.
A look at the release notes indicates Router Fault Isolation as a feature
within netmon, and the description to me does not indicate that it would
match TMNC in terms of functionality. Has anyone out there gone from TMNC
to NV 6? How has it worked for you? We love the simplicity of TMNC, the
ability to auto-close TEC events, and the low maintenance. We're pretty
disgusted, to be honest--we found about this accidentally, never received
any notification that this was coming. It makes one want to buy OpenView
and drop SMARTS on top of it.
Thanks!
Drew Van Order
Enterprise Systems Management
615.882.7836
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