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NV6.0/FWK3.7 Installation problem on Sun

To: nv-l@lists.tivoli.com
Subject: NV6.0/FWK3.7 Installation problem on Sun
From: ferenc.ritter@user.hu
Date: Wed, 19 Dec 2001 08:32:54 +0100
Hi list,

I am trying to install NetView 6.0 on Framework 3.7 and
I'm getting the following errors:

------ Error output start

Checking product dependencies...
 Product 3.6.1-TMF-0045 is already installed as needed.
  Patch NVF60 is already installed as needed.
 Dependency check completed.
Inspecting node hubutm30...
Installing Product: Tivoli NetView Server 6.0


Unless you cancel, the following operations will be executed:
  For the machines in the independent class:
    hosts: hubutm30
   hubutm30 already has the Message Catalogs installed (from hubutm30).
   need to copy the TAR (generic) to:
         hubutm30:/em/bin/Tivoli
   need to copy the CNFTAR (generic) to:
         hubutm30:/em/bin/Tivoli

  For the machines in the solaris2 class:
    hosts: hubutm30
   need to copy the BIN (solaris2) to:
         hubutm30:/em/bin/Tivoli/solaris2
   need to copy the ALIDB (solaris2) to:
         hubutm30:/em/data/Tivoli/fw/spool/hubutm30.db
   need to copy the POSTBIN (solaris2) to:
         hubutm30:/em/bin/Tivoli/solaris2
   need to copy the CONFBASE (solaris2) to:
         hubutm30:/em/bin/Tivoli/solaris2
   need to copy the NVFBIN (solaris2) to:
         hubutm30:/em/bin/Tivoli/solaris2
   need to copy the NVFCONF (solaris2) to:
         hubutm30:/em/bin/Tivoli/solaris2


---
To continue with installation, select the ``Continue Install'' button
 -OR-
to abort this installation attempt, select the ``Cancel'' button.

Executing queued operation(s)
Distributing architecture specific NetView Prerequisites --> hubutm30
 Product install completed successfully.
 Completed.

Distributing architecture specific Server Database --> hubutm30
 Product install completed successfully.
 Completed.

Distributing architecture specific Binaries --> hubutm30
 .................... Completed.

Distributing architecture specific NetView Base Configuration --> hubutm30
 Product install completed successfully.
 Completed.

Distributing architecture specific NetView Features --> hubutm30
 ..................... Completed.

Distributing architecture specific NetView Features Configuration -->
hubutm30
 .................
Something went wrong:
Media Packet:  "/cdrom/netview6unix/FILE43.PKT"
hubutm30:FAILED (soft error)

Failure: the last few lines of the error log
(/tmp/NVS_60_NVFCONF_after.error):
Base operation complete...
+ echo NetView Installation encountered errors and has not successfully
completed.
NetView Installation encountered errors and has not successfully completed.
+ echo Please check the log file /tmp/update.log for more details about the
errors.
Please check the log file /tmp/update.log for more details about the
errors.
+ echo Then run TOOLS/cleanup script on the NetView cdrom to deinstall
NetView,
Then run TOOLS/cleanup script on the NetView cdrom to deinstall NetView,
+ echo fix the errors and reinstall again.
fix the errors and reinstall again.
+ exit 1
 Completed (with errors).

Registering product installation attributes...Registered.

Finished product installation with errors.


------ Error output end


As per suggestion from the above error, I am checking /tmp/update.log,
here it goes:

------ Update log start

Tue Dec 18 16:54:56 MET 2001
Initializing the Tracing and Logging...
Done.
=======  Tue Dec 18 16:54:58 MET 2001  BEGINNING NVCONFIGURE
       * Running customize script for fileset OVMIN-LICENSE.
       *   Making links....
       * Running customize script for fileset OVMIN.
       *   Making links....
       * Running customize script for fileset OVWIN.
NOTE:    Configuring ovwdb
NOTE:    Configuring nvsecd
NOTE:    Starting nvsecd
NOTE:    Starting ovwdb
mgragentd registered with snmpdx
       *   Making links....
       * Running customize script for fileset OVCI-RUN.
NOTE:    Registering pmd
NOTE:    Registering OVORS_M
NOTE:    Starting pmd
NOTE:    Starting OVORS_M
       *   Making links....
       * Running customize script for fileset OVSNMP-RUN.
NOTE:    Stopping trapd
NOTE:    Starting trapd
       *   Making links....
       * Running customize script for fileset OVIPMAP.
NOTE:    Starting ovtopmd
 object manager name: ovtopmd
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: ovwdb
 behavior:            OVs_WELL_BEHAVED
 state:               NOT_RUNNING
 PID:                 5169
 last message:        Exited due to user request
 exit status:         exited on signal 11

ERROR:   Cannot start ovtopmd with ovstart.
ERROR:   Cannot start ovtopmd with ovstart.
ERR_0006_074
ERR_0006_074
+ dspmsg -s 5 nv6000.cat 9999 customize:    Failing customize with exit
code %s
n 2
+ 1>> /tmp/update.log
customize:    Failing customize with exit code 2
ERROR:     Customize script for fileset OVIPMAP exited with code 2.
ERR_cfgbf_001
nvconfigbf:    Failing doing configuration with exit code 2
base:    Failure running script or command
'/usr/OV/install/tools/nvconfigbf'
ERR_bcfg_210

------ Update log end

And here is the environment:


------ Env start

Tivoli Framework 3.7
Tivoli NetView 6.0

# ulimit -a
time(seconds) unlimited
file(blocks) unlimited
data(kbytes) unlimited
stack(kbytes) 8192
coredump(blocks) unlimited
nofiles(descriptors) 256
memory(kbytes) unlimited
# id
uid=0(root) gid=1(other)
# df -k
Filesystem            kbytes    used   avail capacity  Mounted on
/proc                      0       0       0     0%    /proc
/dev/dsk/c0t0d0s0     603580   68289  474933    13%    /
/dev/dsk/c0t0d0s1     963869  374197  531840    42%    /usr
fd                         0       0       0     0%    /dev/fd
/dev/dsk/c0t0d0s4     963869    7794  898243     1%    /var
/dev/dsk/c0t0d0s6    4538189 1637306 2855502    37%    /em
/dev/dsk/c0t0d0s5     482824    5608  428934     2%    /opt
swap                 1352040   63656 1288384     5%    /tmp
/vol/dev/dsk/c0t6d0/netview6unix
                      610124  610124       0   100%    /cdrom/netview6unix
/dev/dsk/c0t8d0s4    8703705  242843 8373825     3%    /usr/OV
# uname -a
SunOS hubutm30 5.7 Generic_106541-18 sun4u sparc SUNW,Ultra-250

------ Env end

If any of you guys out there could give me any hints as to how I
could proceed, I would appreciate it.

Thank you.

Ferenc Ritter

USER Tanácsadó Kft
Tel: 06-1-438-5422
Fax: 06-1-438-5410
Mobil:06-20-937-80-22


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