To my knowledge, no NetView patches, neither single-platform e-fixes nor
complete maintenance release "refreshes", are stored anywhere that you,
as a customer, could obtain them directly. That will be changing in
2003, but until then, you need to go through your local Support
organization to get e-fixes. You will hear about the new process for
obtaining "fixpacks" on this list, as well as on more official sites, when
it is in place.
To obtain an e-fix, you must open a problem with your local IBM/Tivoli
Support organization and they will obtain the code fix for you. For full
"refreshes" or new releases you must contact the IBM software
distribution channel that is appropriate for your geography. Since that
varies from country to country, I'd suggest that your local marketing rep
or Support people are the best source for obtaining new code as well.
James Shanks
Level 3 Support for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group
"O'Connor, Sean" <Sean.O'Connor@b-and-q.co.uk>
11/14/2002 05:38 AM
To: "'nv-l@lists.tivoli.com'" <nv-l@lists.tivoli.com>
cc:
Subject: [nv-l] Netview - Where are the latest Patches Stored?
Hello All,
Couldn't find them on the Tivoli site?
Regards
Sean O'Connor
Tel: (02380) 25 x7228
Mob: (07887) 521169
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