Did some research, thanks Becky, and found this site for user group
management. What is needed are a couple of individuals who are interested
in starting the user group and willing to get it kicked off (lead). I can
set up a conference call with someone who can give some direction on how to
get started. Jane you will find a link to your site already there. Anyone
interested in leading the user group ?
http://www.tivoli-ug.org/index.php
.
Mike Odom
"Mike Walsh"
<Mike.Walsh@us.ing.com> To: nv-l@lists.us.ibm.com
Sent by: cc:
owner-nv-l-digest@lists Subject: Re: NetView User Groups (was[nv-l] another list)
.us.ibm.com
10/17/2003 02:11 PM
Please respond to nv-l
Jane,
Thanks much for your comments. The primary part of the situation, in my
view is that Netview are, more or less, the grunts of the Tivoli world. I
mean, we have to be here to work our systems and provide support, the
Tivoli types look at us as too low on the totem pole for such things. I
didn't even know about Planet Tivoli until it was happening. Naturally,
travel and other arrangements were too late.
Mike Walsh
****Please Note - New EMAIL Address mike.walsh@us.ing.com*********
612-342-3118
Jane Curry
<jane.curry@skills To:
nv-l@lists.us.ibm.com
-1st.co.uk> cc:
Subject: NetView User
Groups (was[nv-l] another list)
10/17/2003 01:16
PM
Please respond to
nv-l
I agree with Mike about the value of User Groups and the dearth of
NetView user groups. The problem seems to be that no-one currently has
education or travel budget, and when they did, we were still a
relatively sparse community when spread around the globe.
I believe that the Germans DO have a NetView User Group - can anyone
comment on if / how that works?
Another suggestion is to run a BOF (Birds Of a Feather) session at /
after a Tivoli User Group. I did this at Planet Tivoli in New Orleans
but even with a week's advanced notice, we still only had half a dozen
of us chewing the NetView fat.
I guess it doesn't help Mike, but we have a Tivoli User Group meeting in
the UK on November 13th. If there's interest, I would be very happy to
hold an informal NetView BOF afterwards ("informal" tends to be defined
as "includes beer/ wine / food at a local hostelry on a self-funding
basis"). If there's interest, please respond. Perhaps others TUGs
could do the same. Ideally, we need more NetView content on a TUG
agenda, but that means someone has to volunteer...
My 2 pennorth.....
Cheers,
Jane
Mike Walsh wrote:
Scott and James,
If I can weigh in with my own frustrations. I am very new to Netview and
the whole Unix world Being such, a lot of this stuff goes over my head.
What disappoints me is that there are no user groups, meetings etc. where
I
could try to gain added knowledge and expertise. Nobody I could talk to
and share information with directly. I've been to the admin class, and
while Charlie Carter is very, very good at teaching, he only has a few
days
to beat everything into our heads.
I mean the Tivoli bunch have one that meets regularly. Why not Netview.
Guess it is because we are a poor cousin to Tivoli and so overworked and
under-maned in the business world that we could never get away regardless.
Mike Walsh
****Please Note - New EMAIL Address mike.walsh@us.ing.com*********
612-342-3118
"Barr, Scott"
<Scott_Barr@csgsy To:
nv-l@lists.us.ibm.com
stems.com> cc:
Subject: RE: [nv-l]
another list
10/15/2003 01:20
PM
Please respond to
nv-l
Well, I will weigh in on this from a different perspective.
I think the mailing list and a newsgroup both have significant
limitations.
In this day and age, more facilities should be available for a user
community than just a simple email thread. If you look around at other
software products and their support forums, you see a feature list like
this:
1. Message threads / bulletin board
2. Download area for user contributions (i.e. let me share my script /
rulesets with you)
3. Chat room for online meetings with product experts
4. Patches
5. Documentation
6. Surveys / questionnaires
7. Enhancement requests
Just to draw a parallel - I play online games. If you go look at the
support site for a user community from one of the popular MMORPGs you find
a suite of tools and features that is quite robust and usually these are
supported by fans without a lot of capital to pay for fancy features -
they
just use whats easily obtained and create some DAMN good web sites to
support their "guilds". It is extremely annoying to me, that the user
community for NetView is still living in the text only 1970s bulletin
board
format.
I don't really have a preference about news vs. email, I just hate the
limited feature set for support so we have to keep answering the same
questions for folks over and over (no threads so we can't have a sticky
topic with FAQs) - no download area so we can't share files / scripts,
etc.
-----Original Message-----
From: owner-nv-l-digest@lists.us.ibm.com
[mailto:owner-nv-l-digest@lists.us.ibm.com]On Behalf Of James Shanks
Sent: Wednesday, October 15, 2003 10:30 AM
To: nv-l@lists.us.ibm.com
Subject: RE: [nv-l] another list
Folks,
I sent a posting to this list a couple days ago, which I don't seem to
be able to find any more, so I'll try again.
I inquired about this and was told that a Tivoli executive had ordered
the creation of this NetView newsgroup so that he could say that all
Tivoli products, like all IBM products, had one. Furthermore, the
mention of the newsgroup in the next version of each product's Release
Notes was also mandated. No one in my group nor in NetView development
even saw this boiler plate before the ID group replaced that book on
the CD. It was not considered technical content and therefore was not
given to them to review. That's why the nv-l list was not mentioned
there as well. I have already escalated this and I think that will be
rectified in the Release Notes to the first FixPack for 7.1.4.
As for the newsgroup itself, even the people who created it say that
they do not think of it is a replacement for the nv-l list, which they
admit is monitored by people with much more expertise than any
newsgroup
is.
So my advice is that, as users, you "vote with your feet" as it were
and
use the vehicle you prefer. This list is your forum after all; it was
started by customers for customers, and until it suddenly needed a home
and a Tivoli guy volunteered to rescue it, it was not maintained by
IBM
at all. If you choose not to participate on the newsgroup, you need
not. I don't plan to, myself.
James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group
--
Tivoli Certified Consultant & Instructor
Skills 1st Limited, 2 Cedar Chase, Taplow, Bucks, SL6 0EU, UK
Tel: +44 (0)1628 782565
Copyright (c) 2003 Jane Curry <jane.curry@skills-1st.co.uk>. All rights
reserved.