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[nv-l] snmpcollect problems

To: <nv-l@lists.us.ibm.com>
Subject: [nv-l] snmpcollect problems
From: "Pritesh Jewan" <Pritesh@aptronics.co.za>
Date: Thu, 30 Oct 2003 10:17:45 +0200
Delivery-date: Thu, 30 Oct 2003 08:35:51 +0000
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Thread-topic: snmpcollect problems

Hi List,

 

I have a customer who is managing about 50 Cisco routers. The one router is a Cisco 3600 series router and the rest of the routers are all small routers with +-4 interfaces. They are running Netview V7.1.3+FP1 on Windows 2000 Server. The server is a 2 way processor machine with 2 GIGs of RAM. I have set the box up to collect bandwidth utilization(BandwidthUtilHdx) on all routers serial interfaces and avgBusy on all routers.

 

There are two problems that I am having:

 

1)       I turned on tracing and I keep getting a large number of interfaces been deferred( Deferring snmp collection of BandwidthUtilHdx.1.17 on switch1) messages in the snmpcollect trace file. I opened a pmr and was asked to email support the trace file. They came back saying that if netview does not get a response from the device the collections would be deferred. However, the customer also has a test Netview box installed on Linux redhat 7.2 and is not seeing the same problem. Support said that the next step would be to sniff the network and see what was happening in the network. Has anyone else had this problem on Netview NT and managed to find a solution to prevent a high number of deferrals? SNMPCollect has been setup to write to flat files and sql. Collection intervals are set to 10mins and I have set the defer collections on down nodes to 10 min.

2)       When the customer does try to view data for a specific router through the graph data option in Netview the grapher only displays data from whenever it was last successfully collected. So if a deferral happened at 10:00am and all collections after that point are successful then the grapher would only display data from 10:00 am onwards. Even if the data before 10:00am was successfully collected it would not be displayed. Is this working as designed or am I missing something that can be configured?

 

Thank you

Pritesh

 

Pritesh Jewan
Aptronics (Pty) Ltd
Tel   : +27 (0) 11 577 0800
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pritesh@aptronics.co.za

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