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Re: [nv-l] Has anyone implemented the full TEC integration (correlation

To: nv-l@lists.us.ibm.com
Subject: Re: [nv-l] Has anyone implemented the full TEC integration (correlation rules) NV 7.1.4 and TEC 3.9
From: Jane Curry <jane.curry@skills-1st.co.uk>
Date: Fri, 16 Jan 2004 08:42:16 +0000
Delivery-date: Fri, 16 Jan 2004 08:52:59 +0000
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Unless you have TEC 3.9 running then comment out the lines:
UseStateCorrelation=YES
StateCorrelationConfigURL=file:///usr/OV/conf/nvsbcrule.xml

and run nvtecia -reload to pick up the modified config. Even if you do have TEC 3.9, you might start by commenting these lines out to see if it is the State Correlation that is getting in the way.

Cheers,
Jane

Van Order, Drew (US - Hermitage) wrote:

I really screwed up guys--was looking at the 7.1 guide. The 7.1.4 UNIX Guide has some decent information that gets you going in the right direction. I ran the upgrade script and cycled the daemons. Unfortunately, I see no events at TEC, nothing in wtdumprl, and nothing in the /etc/Tivoli/tec cache files. I know TEC_ITS.rs exists because I looked at it yesterday. Old tecint.conf: ServerLocation=dsmrdux02
TecRuleName=Trap2Tec.rs
ServerPort=0
New tecint.conf: ServerLocation=dsmrdux02
TecRuleName=TEC_ITS.rs
ServerPort=0
DefaultEventClass=TEC_ITS_BASE
BufferEvents=YES
UseStateCorrelation=YES
StateCorrelationConfigURL=file:///usr/OV/conf/nvsbcrule.xml
## The following four lines are for debugging the state correlation engine
# LogLevel=ALL
# TraceLevel=ALL
# LogFileName=/usr/OV/log/adptlog.out
# TraceFileName=/usr/OV/log/adpttrc.out
TFNC events are coming through. Any suggestions? Thank you for your patience--Drew

    -----Original Message-----
    *From:* owner-nv-l@lists.us.ibm.com
    [mailto:owner-nv-l@lists.us.ibm.com] *On Behalf Of *James Shanks
    *Sent:* Thursday, January 15, 2004 2:39 PM
    *To:* nv-l@lists.us.ibm.com
    *Subject:* RE: [nv-l] Has anyone implemented the full TEC
    integration (correlation rules) NV 7.1.4 and TEC 3.9


    Drew -

    The phrase "nvserverd.baroc" does not appear anywhere in the 7.1.4
    Admin Guide and the section Chris pointed to has revision bars on
    every page indicating that is new and changed material.  Are you
    certain that you are reading the 7.1.4 version?

    James Shanks
    Level 3 Support  for Tivoli NetView for UNIX and Windows
    Tivoli Software / IBM Software Group



        *"Van Order, Drew \(US - Hermitage\)" <dvanorder@deloitte.com>*
    Sent by: owner-nv-l@lists.us.ibm.com

    01/15/2004 02:59 PM
    Please respond to nv-l

To: <nv-l@lists.us.ibm.com> cc: Subject: RE: [nv-l] Has anyone implemented the full
    TEC integration (correlation rules) NV 7.1.4 and TEC 3.9




    Thank you. I read this yesterday, but it's older information,
    referencing nvserverd.baroc, when it's now netview.baroc. I guess
    that's my point; there are fragments of information in different
    documents. I only found the new files because I was pointed to the
    release notes! You have to piece it together as best you can and
    hope what you are reading is correct. I'm very grateful for you
    folks on the list. If this new correlation works, it is material
    for a chapter in a redbook or the next set of NV manauls.
    -----Original Message-----*
    From:* owner-nv-l@lists.us.ibm.com
    [mailto:owner-nv-l@lists.us.ibm.com] *On Behalf Of *Christopher
    Haynes*
    Sent:* Thursday, January 15, 2004 11:51 AM*
    To:* nv-l@lists.us.ibm.com*
    Subject:* RE: [nv-l] Has anyone implemented the full TEC
    integration (correlation rules) NV 7.1.4 and TEC 3.9


    Drew,
           Check out the stuff starting at the bottom of page 110 of
    teh NetView Administrator's Guide.

    
http://publib.boulder.ibm.com/tividd/td/netview/SC32-1246-00/en_US/PDF/duyl2mst.pdf




    thanks,
    Chris Haynes
    haynesch@us.ibm.com
    Tivoli Quality Assurance Manager
    (919) 224-1217



        *"Van Order, Drew \(US - Hermitage\)" <dvanorder@deloitte.com>*
    Sent by: owner-nv-l@lists.us.ibm.com

    01/15/2004 12:32 PM
    Please respond to nv-l

To: <nv-l@lists.us.ibm.com> cc: Subject: RE: [nv-l] Has anyone implemented the full
    TEC integration (correlation rules) NV 7.1.4 and TEC 3.9





    No doubt I overlooked something between the KB and manuals--where
    can I find this script? I did a find for TEC_* and tec_* no file
    resembling that name. If you can also point me to where this is
    documented, I would be grateful. Thanks James--Drew
    -----Original Message-----*
    From:* owner-nv-l@lists.us.ibm.com
    [mailto:owner-nv-l@lists.us.ibm.com] *On Behalf Of *James Shanks*
    Sent:* Thursday, January 15, 2004 11:01 AM*
    To:* nv-l@lists.us.ibm.com*
    Subject:* RE: [nv-l] Has anyone implemented the full TEC
    integration (correlation rules) NV 7.1.4 and TEC 3.9


    Drew -

    I'm stumped about what is confusing to you.
    There is no configuration for you to do, other than run the
    tec_its_upgrade script and create a new tecint.conf (which happens
    nicely if you rename your old one and create a new one from
    serversetup).

    The script changes the configuration of the NetView events in
    trapd.conf so that they work with the new TEC rules.  It makes
    TEC_ITS_BASE the new default event class instead of the old
    Nvserverd_Event  class.  And it removes severity as passed field,
    because severity will be set dynamically by the new TEC rules, and
    they cannot do that correctly if you are sending your choice of
    severity instead.  The NetView ruleset is the same one we shipped
    in NetView 7.1.3 :  TEC_ITS.rs.  Bring it up in the NetView
    ruleset editor and you'll see that it just picks out specific
    NetView events and sends them to TEC.  If you want additional
    events, from Cisco or something, you'll have to add those, but
    those lie outside of the new integration.

    That's all there is to the NetView side.

    James Shanks
    Level 3 Support  for Tivoli NetView for UNIX and Windows
    Tivoli Software / IBM Software Group

        *"Van Order, Drew \(US - Hermitage\)" <dvanorder@deloitte.com>*
    Sent by: owner-nv-l@lists.us.ibm.com

    01/15/2004 11:24 AM
    Please respond to nv-l

To: <nv-l@lists.us.ibm.com> cc: Subject: RE: [nv-l] Has anyone implemented the full
    TEC integration (correlation rules) NV 7.1.4 and TEC 3.9






    I started on it last night, and it does have some very useful
    information. Unfortunately the NV side is where I am struggling
    the most; namely the trap configurations and NV forwarding
    ruleset. Until that is understood and confirmed configured
    correctly to match what TEC expects it's tough to tell how well
    the TEC rule is working. I just opened a sev 3 PMR; also offered
    to help write any documentation that could be considered a guide.
    Like most IT folks, I don't have the luxury of focusing on one
    project at a time, and really need to slam and jam when solutions
    are deemed shrink wrap.

    Thanks for looking into this!
    -----Original Message-----*
    From:* owner-nv-l@lists.us.ibm.com
    [mailto:owner-nv-l@lists.us.ibm.com] *On Behalf Of *Christopher
    Haynes*
    Sent:* Thursday, January 15, 2004 9:57 AM*
    To:* nv-l@lists.us.ibm.com*
    Subject:* Re: [nv-l] Has anyone implemented the full TEC
    integration (correlation rules) NV 7.1.4 and TEC 3.9


    Drew,
         I don't know if you have looked at it yet but you might want
    to check out the TEC 3.9 Rule Set Reference

    
http://publib.boulder.ibm.com/tividd/td/tec/SC32-1282-00/en_US/PDF/ecosmst.pdf


    It goes into detail about what all the rulesets do (including
    netview.rls)

    thanks,
    Chris Haynes
    haynesch@us.ibm.com
    Tivoli Quality Assurance Manager
    (919) 224-1217

        *"Van Order, Drew \(US - Hermitage\)" <dvanorder@deloitte.com>*
    Sent by: owner-nv-l@lists.us.ibm.com

    01/14/2004 08:09 PM
    Please respond to nv-l

To: <nv-l@lists.us.ibm.com> cc: Subject: [nv-l] Has anyone implemented the full TEC
    integration (correlation rules) NV 7.1.4 and TEC 3.9







    If there is a single document, can someone point me to it? I've
    found pieces and parts in the different manuals, but it's not
    working out of box (as advertised by our sales team):

        * Netview.baroc and netview.rls in rulebase
        * Netview6000 traps in NV ruleset TEC adapter uses
        * Netview6000 traps have TEC_ITS event classes mapped in xnmtrap
          Events reach TEC, but severities do not make sense, and I'm
          sure this means any change rules in the ruleset will not
          execute. For example, TEC_ITS_INTERFACE_STATUS is HARMLESS
          at TEC, yet message is interface xxx is down. However, I
          have a SEGMENT_STATUS and NETWORK_STATUS event as WARNING in
          TEC, but the message indicates they are up. The netview6000
          traps are set from previous versions where TEC classes were
          OV_. I directly edited TEC classes for each trap in xnmtrap,
          but I think this issue pertains to TEC slots that are not
          being passed in the trap or matching what the TEC rule expects.

          We are trying to replace TFNC, which has been worth every
          penny. Do I need to feed the netview6000 MIB through
          mib2trap again--and will this populate xnmtrap properly?
          What's the name of the mibfile that contains the netview6000
          OID?

          Sorry for all the questions--since this integration crosses
          NV and TEC boundaries, I'm not sure if a PMR will get me
          anywhere. I think I'm getting close, but there has to be an
          easier way.

          Thanks--Drew

          */Drew Van Order/* */
          ESM Architect/* */
          (615) 882-7836 Office/* */
          (888) 530-1012 Pager/*

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Tivoli Certified Consultant & Instructor
Skills 1st Limited, 2 Cedar Chase, Taplow, Bucks, SL6 0EU, UK
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Copyright (c) 2004 Jane Curry <jane.curry@skills-1st.co.uk>.  All rights 
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