Re: [nv-l] RE: Location.conf

["Christopher J Petrina" <cjp8@meadwestvaco.com>]

I called 1-800-tivoli8 and they are the ones who said theyc annot order the fix.  But they called me back and created a new PMR and sent it to somewhere else.   Just received  a call from Jim Meyers and he is going to put the fix out for me to get.  Guess when They created teh first ticket, tey did not know that it was Netview that I was asking for the IY48698.  But they are taking care of me.

Thanks
Chris Petrina

James Shanks <jshanks@us.ibm.com> Sent by: owner-nv-l@lists.us.ibm.com 02/19/2004 11:31 AM Please respond to nv-l

To:        nv-l@lists.us.ibm.com         cc:                 Subject:        Re: [nv-l] RE: Location.conf

Chris - 

What support team?  You mean your local folks?  They are correct.  The formal APAR is not yet closed and thus no final fix is available from  IBM in Boulder. 
You have to open a problem and talk to NetView Level 2.  They have a test fix they can send you.   

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group

"Christopher J Petrina" <cjp8@meadwestvaco.com>
Sent by: owner-nv-l@lists.us.ibm.com

02/19/2004 11:26 AM

Please respond to
nv-l

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Subject	Re: [nv-l] RE: Location.conf

Just exited the GUI, 
edited the location.conf file to add two new lcoations into the map 

EUROPE_ATT_EVPN 255 SITE 
Mauepas 1.1.1.1 Site EUROPE_ATT_EVPN 

Neither of the sites show up on the map after I restart the GUI. 

-Chris Petrina 
P.S. Currently the support team is telling me that the IY48698 APAR fix cannot be ordered.