I'm sorry, Bill. But netmon has no such option. You'd have to devise some
other way. For example, you could create a smartset for down interfaces
and run a cron job that ran a script to query it periodically, with nvUtil
l <smartset>, to see what was in it. For each member you could create new
events too using the event command, event -e IDWN_EV -d "Interface
<member_name> is still down" . You get the idea.
Another way might be to change how your ops people handle tickets, perhaps
requiring a different person to close the thing than the guy who worked on
it, so that none are closed without a resolution. I'm not a Remedy guy so
I can't help you with automation there.
And I can't tell you how Precision's monitoring works with that level of
detail. Sorry once again.
James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp
Larry Fagan
<larrytechie@yaho
o.com> To
James Shanks/Raleigh/IBM@IBMUS
12/05/2007 12:52 cc
PM
Subject
Re: [NV-L] Interface Down
Please respond to
larrytechie@yahoo
.com
James,
I understand our operations messed it up. I was just trying to understand
are there any options on netmon to send duplicates for interface downs?
We are thinking of Precison IP as well? Will Precision IP also have same
feature as netmon?
Thanks,
Bill
Yes, it's by design. netmon only sends an interface down event when the
interface was up on the previous check. That's the whole point, that this
is new information. It knows what it what the last status was because
it's stored in the topology database.
I'm not at all sure what kind of a solution you are asking for. Why should
netmon send you a duplicate event? I did not follow your remarks about
TEC and Remedy , so I don't see how that is relevant. What I got from
your first post was that your operations people messed up. How is NetView
supposed to prevent that?
James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows Network
Availability Management Network Management - Development Tivoli Software,
IBM Corp
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