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Re: [NV-L] help

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: Re: [NV-L] help
From: James Shanks <jshanks@us.ibm.com>
Date: Mon, 19 Jan 2009 09:18:09 -0500
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First of all, the nv-l list does not support attachments, so your screen shot was not uploaded.
Next, how do you know that the trap daemon is not working? Did you do "ovstatus trapd"?
Then, what platform are you using, Windows, or some flavor of UNIX?
Is this the web console event browser that is not working or the native one on that platform?
Can you open any maps?

In short, if you need emergency help, then you should open a problem to IBM Support in your local geography, as participation on this list is totally voluntary. It is designed to answer questions that are not of a pressing nature.

James Shanks
Tivoli Network Availability Management Level Three
Network Availability Management
Tivoli Software, IBM Corp
1-919-224-1642 | T/L 687-1642 | ITN 26871642

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