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Re: Events stop coming into Events Display...

To: nv-l@lists.tivoli.com
Subject: Re: Events stop coming into Events Display...
From: James Shanks <James_Shanks@TIVOLI.COM>
Date: Fri, 6 Aug 1999 09:20:55 -0400
Folks -

What operating system are we talking about here?  AIX? Solaris? NT?   Let's make
sure we are comparing apples to apples.

The only bug I know of in this area was on Solaris 2.5.1 and we fixed that.  It
was easier than waiting for SUN to fix it, because it really is there problem,
and they fixed it in 2.6.  If you are on Solaris 2.5.1 and cannot go to Solaris
2.6, where SUN has fixed a host of their other  problems, then I urge you to
call Support and get a new copy of trapd for Solaris if you cannot wait for
5.1.2.

But otherwise, having the events display stop updating is not normal behavior
and you need to call Support and get some help in diagnosing the problem.
Otherwise, whatever is wrong in your environment will likely stay wrong and this
problem will surface over and over again until it is fixed.  We cannot even tell
if it is a code bug until someone looks at it in detail.

Restarting the daemons may work, until you hit the condition again.  But the
size of the trap log should have nothing to do with it.

James Shanks
Tivoli (NetView for UNIX) L3 Support



"Desai, Aditya" <DesaiA@USA.REDCROSS.ORG> on 08/05/99 03:15:42 PM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
      <NV-L@UCSBVM.UCSB.EDU>

To:   NV-L@UCSBVM.UCSB.EDU
cc:    (bcc: James Shanks/Tivoli Systems)
Subject:  Re: Events stop coming into Evenst Display...





We are experiencing the same problem,  It was not bad before the patch, but
after the patch the control desk events stop updating, some time twice in
one day.

-----Original Message-----
From: Gord Michaels [mailto:NV-L@UCSBVM.ucsb.edu]
Sent: Thursday, August 05, 1999 12:35 PM
To: gord_michaels@HOTMAIL.COM; NV-L@UCSBVM.ucsb.edu
Subject: Events stop coming into Evenst Display...


Hello All.

We have recently migrated to Netview 5.1.1.

After the migration, I noticed that the size of my trapd.log file was set to
26MB. I reduced this to 10MB because I felt that 26 MB was too much to surf
through with vi.

To be honest, I cannot recall what it was set to prior to migration.

Shortly after I did this, I noticed a strange problem. My events would stop
coming into my Events Display. Even though my trapd.log was still receiving
them! The only way to fix this was to perform a "ovstop and ovstart". After
that, all would be fine for a week or more, and now it has happened again!

Has anyone ever experienced this problem before? Could it be related to
changing the trapd.log size to 10Mb from 26Mb??

Also, I only have one rulset in the foreground and none in the background.
My maps still work fine and all else seems to be working fine, I am just
suddenly stop reeiving events in my Events Display.

Any help appreciated.

Sincerely,

Gord Michaels.



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