Is the TEC up all the time while you experience this problem? If not, then you
may have to shut nvserverd down and restart him. And if you do not have a
ServerPort listed in the tecint.conf file, you could tray that. You see, the
nvserverd that you have is linked with EIF libraries from TEC 2.5.1. NetView
5.1.1 uses TEC 2.6 and 5.1.2 uses TEC 3.1, which fixes a lot of problems that
occur when the TEC goes away or stops responding. nvserverd attempts to make
contact on every send of an event, which is a library function TEC provides.
You can check to see if the /etc/Tivoli/cache file is growing when you have this
problem. If it is, then nvserverd is having difficulty contact the TEC.
And I posted how to get 5.1.2 on Friday -- you send a note to swdist@tivoli.com
with your customer number (the same one you used to order NetView or your
current maintenance contract for it), the mailing address, the contact person's
name and telephone number. It will be automatically shipped to all customers
with a current maintenance contract. If you don't have one, they will respond
with a note telling you how to obtain one. This is the same procedure to get
5.1.1 if you don't have it.
James Shanks
Tivoli (NetView for UNIX) L3 Support
Kashif Karim <kashif_karim@YAHOO.COM> on 09/14/99 06:39:35 PM
Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
<NV-L@UCSBVM.UCSB.EDU>
To: NV-L@UCSBVM.UCSB.EDU
cc: (bcc: James Shanks/Tivoli Systems)
Subject: Re: nvserverd hangs
James, I am forwarding events to a Solaris 2.6 based TEC server.
However, yeah there is a port on the TEC that has been allocated to me
to enter in tecint.conf. Its 1031. Event forwarding happens fine except
for those glitches. I found our about this problem when we were doing a
simulated SNMP trap test on our CISCO devices. After a while traps
stopped appearing on TEC.
I think I will try installing those patches on NetView if there isn't
anything else you can suggest. Where can I get the 5.1.2 patch from by
the way?
Thank you
Kashif
--- James Shanks <James_Shanks@TIVOLI.COM> wrote:
> I am not aware of any nvserverd problems on Solaris.
>
> So, how do you know it is hung? What symptoms led
> you to this conclusion, since nvserverd typically
> produces no output you
> can see? And what kinds of things are you doing
> with it? TEC Forwarding? If so, are you going to
> a TEC console on an NT
> machine? Other rulesets? What do they do?
>
> Daemon problems of this sort are generally not
> diagnosable by the user. We have a tool called
> gdbprof, which is just a
> script to run the gdb executable, that attaches to
> a running process and prints the call stack, so we
> can see what the
> daemon is doing, but it won't be much use to you
> without the source code. So typically you would
> have to call Support. Is
> there some reason why you cannot put on 5.1.1 or
> even 5.1.2? That will be the first recommendation.
>
>
>
> James Shanks
> Tivoli (NetView for UNIX) L3 Support
>
>
>
> Kashif Karim <kashif_karim@YAHOO.COM> on 09/14/99
> 03:13:41 PM
>
> Please respond to Discussion of IBM NetView and
> POLYCENTER Manager on NetView <NV-L@UCSBVM.UCSB.EDU>
>
> To: NV-L@UCSBVM.UCSB.EDU
> cc: (bcc: James Shanks/Tivoli Systems)
> Subject: nvserverd hangs
>
>
>
>
> Another problem. Nvserverd just seems to hangup
> after a while on my
> NetView 5.1 (Sun Solaris 2.6). could somebody please
> tell me the right
> way to debug this.
>
> Thanks
> Kashif
>
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