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Problem Unmanaging Objects

To: nv-l@lists.tivoli.com
Subject: Problem Unmanaging Objects
From: "Lorraine Maher" <lorraine_maher@hotmail.com>
Date: Fri, 07 Jul 2000 12:27:25 PDT
Hey Forum,

My environment is AIX 4.2.1, NV 5.1.3.

Operations staff is reporting intermittent problem whereby they try to 
rubber-band multiple interfaces and then click on unmanage, and the map 
hangs up and then when it comes back, there are many more icons unmanaged 
i.e. sometimes a whole container.  Tivoli support says that this does not 
happen i.e. unmanaging a child submap would never cause the parent(s) to 
become unmanaged and that the only way Netview would intercede if is all the 
subinterfaces are admin-down or unmangaged.  They are intimating that it is 
an operator error, however, we are experiencing the problem.  Question: are 
there any hints on how to troubleshoot/resolve this problem?  Kind of 
difficult to tell your end users that a recurrent problem is just their 
imagination.

Thanks...
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