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Re: Problem Unmanaging Objects

To: nv-l@lists.tivoli.com
Subject: Re: Problem Unmanaging Objects
From: lclark@us.ibm.com
Date: Fri, 7 Jul 2000 17:07:10 -0400

The behavior sounds as if there are more things selected than you
think there are. This could happen if you were to hold down the control
key while you were doing the rubber-band select, causing an addition
to the selected list. Rubber-band select does not require the control
key, only the left mouse button. To  check what is selected before
selecting
more, take a look at 'Locate...Selected Objects List'. It should contain
only
what you drew the box around. The 'Options...Unmanage' can only work on
what is in that list. Make sure there are no networks in it. That would
unmanage lots of stuff.

If your operators access it via an X-emulator, you might check and see
what the configuration of the mouse buttons is. Maybe it's possible that
something unexpected is wrong there.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit

"Lorraine Maher" <lorraine_maher@HOTMAIL.COM>@tkg.com on 07/07/2000
03:27:25 PM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   nv-l@tkg.com
cc:
Subject:  [NV-L] Problem Unmanaging Objects



Hey Forum,

My environment is AIX 4.2.1, NV 5.1.3.

Operations staff is reporting intermittent problem whereby they try to
rubber-band multiple interfaces and then click on unmanage, and the map
hangs up and then when it comes back, there are many more icons unmanaged
i.e. sometimes a whole container.  Tivoli support says that this does not
happen i.e. unmanaging a child submap would never cause the parent(s) to
become unmanaged and that the only way Netview would intercede if is all
the
subinterfaces are admin-down or unmangaged.  They are intimating that it is
an operator error, however, we are experiencing the problem.  Question: are
there any hints on how to troubleshoot/resolve this problem?  Kind of
difficult to tell your end users that a recurrent problem is just their
imagination.

Thanks...
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