I don't think either of you exactly understand what is being said.
NetView, like any other X appliaction, does not know whether you are using
an emulator or not. His code is exactly the same. Your emulator works by
talking to the X-server on the box where NetView is running, similar to a
telnet client. The problem is not between NetView and your emulator but
between your emulator and the X-server. There is nothing NetView support
can do to isolate the problem. It is not in NetView code. We don't
troubleshoot nor debug problems on any X-emualtor. If our code works on the
UNIX server then it is up to your emulator, whatever it may be
(Hummingbird, Reflection, whatever) to emulate that environment. You guys
are talking to the wrong support group. The fix belongs in Reflection.
James Shanks
Team Leader, Level 3 Support
Tivoli NetView for UNIX and NT
"Vidal, Chaz" <chaz.vidal@eds.com>@tkg.com on 02/21/2001 08:23:41 PM
Please respond to IBM NetView Discussion <nv-l@tkg.com>
Sent by: owner-nv-l@tkg.com
To: "'IBM NetView Discussion'" <nv-l@tkg.com>
cc:
Subject: RE: [NV-L] Netview OVW disconnects
Thanks Peter,
This is not exactly good news. If "true X" is what it supposedly suppose,
then I know we cant get any help here.
cheers,
Chaz Vidal
-----Original Message-----
From: ANDERSON, Peter [mailto:panderson@westpac.com.au]
Sent: Thursday, 22 February 2001 11:18
To: IBM NetView Discussion
Subject: RE: [NV-L] Netview OVW disconnects
We had the same problem (PMR 79001) and can't get the L2 support to act.
They claim that Netview (Tivoli?) only supports "true X" whatever that is.
I'd suggest raising your own PMR and document in it the exact version of
Reflection and what X standards it supports.
Regards,
Peter Anderson
Senior Communications Analyst
Any views or opinions presented are solely those of the author and do
not necessarily represent those of Westpac Banking Corporation.
-----Original Message-----
From: Vidal, Chaz [mailto:chaz.vidal@eds.com]
Sent: Wednesday, February 21, 2001 11:00 AM
To: 'IBM NetView Discussion'
Subject: [NV-L] Netview OVW disconnects
Hi All,
Before I send this problem to support, I would like to get any information
from the group.
Im running Netview 6.0 on Solaris 2.7. Our operators connect to the NV box
using Reflection eumlation. They are experiencing frequent shutdowns of
the
Netview gui. Every few hours, ovw dies. The xterminal from which they
launch
the gui is still running so it's not a problem with the emulation. They can
relaunch the gui by typing netview again. As far as I can tell from what
the operators tell me, the disconnects happen when the GUI is idle, when
nothing is happening.
I've been going throught the logs and I havent really seen anything useful.
Can anyone tell me where I can start looking for answers?
Thanks in advance for any help,
Chaz Vidal
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