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RE: Netview OVW disconnects

To: nv-l@lists.tivoli.com
Subject: RE: Netview OVW disconnects
From: "Leslie Clark" <lclark@us.ibm.com>
Date: Wed, 21 Feb 2001 23:10:39 -0500
I've seen this work well with a variety of  X-emulators, but it is
often tricky to get the emulator configured to its best advantage.
It is not safe to assume that it is not a problem with the emulator
just because the session is still there. I don't know the analogous
functions on Reflections X, but on Hummingbird eXceed, it is
essential to run the tuning function; also, it usually works better if
you switch the window manager from native to motif (and issue
the mwm& in the xterm you open). And even with eXceed, I make
it a habit to completely restart the emulator once a day, as
resources seem to degrade over time. And the PC must have
plenty of cpu and memory available.

Check the $HOME/nv6000.log for clues. And if you really think
the problem is with Netview, borrow a graphics console for the
box if you don't have one, and see if the map stays up on a
real motif console. Crashes there are what Support can help with.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit


"Vidal, Chaz" <chaz.vidal@eds.com>@tkg.com on 02/21/2001 08:23:41 PM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   "'IBM NetView Discussion'" <nv-l@tkg.com>
cc:
Subject:  RE: [NV-L] Netview OVW disconnects



Thanks Peter,

This is not exactly good news.  If "true X" is what it supposedly suppose,
then I know we cant get any help here.

cheers,
Chaz Vidal

-----Original Message-----
From: ANDERSON, Peter [mailto:panderson@westpac.com.au]
Sent: Thursday, 22 February 2001 11:18
To: IBM NetView Discussion
Subject: RE: [NV-L] Netview OVW disconnects


We had the same problem (PMR 79001) and can't get the L2 support to act.

They claim that Netview (Tivoli?) only supports "true X" whatever that is.

I'd suggest raising your own PMR and document in it the exact version of
Reflection and what X standards it supports.

Regards,

Peter Anderson
Senior Communications Analyst

Any views or opinions presented are solely those of the author and do
not necessarily represent those of Westpac Banking Corporation.






-----Original Message-----
From: Vidal, Chaz [mailto:chaz.vidal@eds.com]
Sent: Wednesday, February 21, 2001 11:00 AM
To: 'IBM NetView Discussion'
Subject: [NV-L] Netview OVW disconnects


Hi All,

Before I send this problem to support, I would like to get any information
from the group.

Im running Netview 6.0 on Solaris 2.7.  Our operators connect to the NV box
using Reflection eumlation.  They are experiencing frequent shutdowns of
the
Netview gui. Every few hours, ovw dies. The xterminal from which they
launch
the gui is still running so it's not a problem with the emulation. They can
relaunch the gui by typing netview again.  As far as I can tell from what
the operators tell me, the disconnects happen when the GUI is idle, when
nothing is happening.

I've been going throught the logs and I havent really seen anything useful.
Can anyone tell me where I can start looking for answers?

Thanks in advance for any help,
Chaz Vidal
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