Hello. I'm John Moon.
I need some help.
One of our customer have a problem.
He use a Cisco Catalyst 6500 Series & operates Router modules on the device.
One of the router modules is main & another is backup.
Sometimes router modules are resetted but Tivoli Netview doen't get event from
the device especially from the backup router module.
I send some logs & data. Please help me.
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1. logs of router module
Module 15 Log: ----> main
Reset Count: 31
Reset History: Sun Feb 10 2002, 13:47:02
Sun Feb 10 2002, 12:45:06
Sun Feb 10 2002, 12:33:34
Sun Feb 10 2002, 12:17:44
Module 16 Log: -----> backup
Reset Count: 38
Reset History: Thu Feb 21 2002, 13:23:47 <== latest Reset (Detect Error)
Thu Feb 21 2002, 10:29:46 (Detect)
Wed Feb 20 2002, 11:24:00 (Detect)
Tue Feb 19 2002, 21:25:32 (Detect Error)
SWITCH_A> (enable) sh module
Mod Slot Ports Module-Type Model Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1 1 2 1000BaseX Supervisor WS-X6K-SUP2-2GE yes ok
15 1 1 Multilayer Switch Feature WS-F6K-MSFC2 no ok <==
Router Module
2 2 2 1000BaseX Supervisor WS-X6K-SUP2-2GE yes standby
16 2 1 Multilayer Switch Feature WS-F6K-MSFC2 no ok <==
Router Module
3 3 8 1000BaseX Ethernet WS-X6408A-GBIC no ok
4 4 48 10/100BaseTX Ethernet WS-X6248-RJ-45 no ok
5 5 48 10/100BaseTX Ethernet WS-X6248-RJ-45 no ok
6 6 8 1000BaseX Ethernet WS-X6408-GBIC no ok
7 7 48 10/100BaseTX Ethernet WS-X6248-RJ-45 no ok
2. SNMP Status of Router Module
MSFC.A.Sub.HQ#sh snmp
Chassis: SAD053705ZS
1 SNMP packets input
0 Bad SNMP version errors
1 Unknown community name
0 Illegal operation for community name supplied
0 Encoding errors
0 Number of requested variables
0 Number of altered variables
0 Get-request PDUs
0 Get-next PDUs
0 Set-request PDUs
26 SNMP packets output
0 Too big errors (Maximum packet size 1500)
0 No such name errors
0 Bad values errors
0 General errors
0 Response PDUs
26 Trap PDUs
SNMP logging: enabled
Logging to 128.12.247.100.162, 0/10, 20 sent, 6 dropped.
3. ROUTER Configuration
snmp-server community pigcobra RO
snmp-server enable traps snmp
snmp-server enable traps hsrp
snmp-server enable traps config
snmp-server enable traps entity
snmp-server enable traps isdn call-information
snmp-server enable traps isdn layer2
snmp-server host 128.12.247.100 pigcobra
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