RE: [nv-l] NV on Linux

[Dean Sullinger <DSullinger@dot.state.az.us>]

> you can get Release Notes for more current releases than the one you have at  http://publib.boulder.ibm.com/tividd/td/NetView7.1.4.html

Thank you, this is what I was looking for.  I'm not sure why when I looked at the supported OS's in my release notes, Linux wasn't listed.  I'm sure I did something wrong.

 

Thanks for the help.

 

 

---

From: James Shanks [mailto:jshanks@us.ibm.com]
Sent: Wednesday, March 03, 2004 7:30 AM
To: nv-l@lists.us.ibm.com
Subject: RE: [nv-l] NV on Linux

Dean, 
I have no knowledge about when new OS's will be supported 
other than what has already been announced.  I don't do that.  I'm 
simply informed after the fact.  And you have to understand that the 
contents of a new release are IBM Confidential until announced or released. 
 Even if I did know I couldn't tell you as a member of the public until the 
executives remove the confidentiality stricture.  If you have a business 
need to know, and it sounds as if you do, then you can ask your IBM marketing 
rep to prepare a nondisclosure agreement so you can discuss this with 
development. 

The currently supported 
OS's for each platform are listed in the Release Notes.  You might also 
want to make sure that all the functions you are now using on Solaris are 
available on Linux.  Not all of it is.  That too is the Release Notes. 
  And you can get Release Notes for more current releases than the one you 
have at  http://publib.boulder.ibm.com/tividd/td/NetView7.1.4.html 

James Shanks
Level 3 Support  for 
Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software 
Group

Dean Sullinger <DSullinger@dot.state.az.us>
Sent by: owner-nv-l@lists.us.ibm.com

03/03/2004 08:48 AM

Please respond to
nv-l

To	nv-l@lists.us.ibm.com
cc
Subject	RE: [nv-l] NV on Linux

> recorded in the Release Notes

James, I don't know where 
I'm missing this, but I looked in the release
notes and I couldn't find 
anyplace where it stated what versions are
supported.  I installed Red 
Hat Fedora to try out the Linux version, but
when I run the Nvprereq script, 
it states that this version is not
supported.  What about Red Hat 9 
(shrike) and when will Netview Linux
support Fedora (I happen to really like 
this release of Linux).

Background - We are currently running Netview 
7.1.1 on a Sun SunBlade 1000
with 2GB of memory, dual 850MHz UltraSPARC III. 
 Yet we pay over $25k a year
in Sun HW support (this includes 8 other 
Sun boxes used to support the
network).  If we moved to Linux, they 
would all be replaced with PC's
running Linux and this would eliminate our 
Sun support cost.  What is your
(or anyone else's) thought on the 
difference in platforms.  Our database has
about 15,000 
nodes.

Thanks



-----Original Message-----
From: James 
Shanks [mailto:jshanks@us.ibm.com] 
Sent: Tuesday, June 17, 2003 7:37 
AM
To: nv-l@lists.tivoli.com
Subject: Re: [nv-l] NV on Linux

There 
is no mystery here.

The policy towards Linux is the same as it is towards 
AIX, Solaris, or
Windows.

When a new release is scheduled to go out, 
we test on the latest levels
available.  If the code works, great, and 
that is recorded in the Release
Notes as the latest supported level.  If 
it doesn't work, defects are taken
and pursued until it does work.  If 
all that happens before the new release
is shipped, great.  If not, then 
the last successful level is what goes into
the Release Notes. Then that 
level is installed by IBM support 
groups worldwide.    So the 
supported level is always the  last level to 
go thru formal 
Verification.  This is not anything new.   And if you think 
about 
it, how could it be anything else? 

But there is no way to update the 
support level after shipment, until a new
release of the code comes out. 
 We cannot announce support for a new OS
level without a formal test and 
we are not allocated test resources until a
new release is being tested prior 
to shipment.  Again, this not a new
policy, nor are we deficient in any 
way. 

The bottom line is that 7.1.4 will be the next time you will see 
the
announced level of OS support changed.

You are free to use a newer 
level if you must.  That doesn't mean that you
are out in the cold. 
 It just means that there remains the possibility that
some issue you 
bring to Support might be determined to be OS-related 
and unfixable in 
current code.   If the Support person has no such problem 
at his level 
and yet you  have it at yours, then there may be no resolution
anyone 
can give you until a newer release of the product ships. 
Most of the time 
that is not an issue, however.  But as the customer, you
have to decide 
what is an acceptable level of risk.

James Shanks
Level 3 Support 
 for Tivoli NetView for UNIX and NT Tivoli Software / IBM
Software 
Group




"Mahesh Tailor" 
<MTailor@carilion.com>
06/17/2003 09:20 AM


    
   To:     <nv-l@lists.tivoli.com>
    
   cc: 
       Subject:       
 [nv-l] NV on Linux



Hello,

I have been testing 
Netview 7.1.3 on RedHat 7.2 and see that all the
functionality that I need is 
there.  Unfortunately, RedHat 7.2 is not
available and is not a product 
certified by the server hardware vendor; the
newer versions of RedHat are. 
 RedHat itself is not selling or supporting
this platform.  What is 
worse is that IBM itself will not sell this version
of Redhat with their 
xSeries systems!

So in frustration, I reloaded the machine with RedHat 
7.3 [old, but reliable
and certified by hardware vendor]; changed the locale 
information to en_US
and then installed Netview 7.1.3.  It works fine. 
While I realize that RH7.3 is not a supported platform from NV/IBM's 
point,
I am wondering when support for the newer versions of RedHat is going 
to
come about? 

Perhaps, someone from IBM could shed some light on 
this issue given IBM's
push towards 
Linux.

Thanks.

Mahesh

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