Re: [nv-l] Icons not showing SNMP device type

[James Shanks <jshanks@us.ibm.com>]

Mario,

Try this experiment: 

 Open your read-write map, and
1. Drill down into your smartset and
select one of those nodes which is just a computer there, but which has
a more elaborate symbol in the IP Internet map.
2. Right click it, and select Edit -->
Delete --> Symbol
3. Exit the GUI
4. Restart the GUI and drill down again.


The restart should require that a new
symbol to be placed in the smartset, since you only deleted the symbol
and not the object itself in Step 2.  That should mean that collmap
will have to go find another one to use, and with any luck it will be the
correct one, as shown on the   IP Internet map.

Does this change anything?

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group

Mario Behring <mariobehring@yahoo.com>
Sent by: owner-nv-l@lists.us.ibm.com

05/26/2004 02:25 PM

Please respond to
nv-l

To	nv-l@lists.us.ibm.com
cc	jane.curry@skills-1st.co.uk
Subject	Re: [nv-l] Icons not showing SNMP device type

Jane,

The devices are showing up with the right symbol in the IP Internet map
and with the Computer (plain square) symbol at the Smartsets.

The difference, for some of these devices, is that the devices that are
inside the Smartsets appear with a full DNS qualified name and at the IP
Internet does not. But there are also, for instance, Cisco Switches that
have the Multi-port symbol in the IPInternet Map and the Computer in the
Smartset, even having only an IP address as hostname.

Very unusual behaviour ...

Mario

--- Jane Curry <jane.curry@skills-1st.co.uk> wrote:
> Is this something really off-beat like you have run out of space in
a 
> filesystem??
> 
> What are the permissions on files like oid_to_type and oid_to_sym
- mine
> 
> are 444 owned by root.  Also check permissions on your bitmaps
and 
> bitmap directory - 555 on directory and 444 on bitmap files.
> 
> What user are running the NetView GUI as??  I would normally
shudder 
> from doing this as root but if you can, try it - that might point-out
> whether it is file protection bits somewhere that have gone haywire.
> 
> Another thing you might try is start the GUI just using the ovw command
> - if there are error messages being thrown out, they get hidden these
> days - someone probably remembers where?? -  if you just use
ovw you 
> will get any error messages to the window you ran ovw from.
> 
> The other trivial possibility is case sensitivity - your entries in
> oid_to_sym are EXACTLY the same as standard entries, eg.
> 1.3.6.1...whatever....:Connector:Gateway
> With a capital C for Connector and a capital G on Gateway.
> 
> You have to report back to us all when we finally solve this one!!
> Cheers,
> Jane
> 
> Cheers,
> Jane
> 
> Mario Behring wrote:
> 
> >William,
> >
> >The oid_to_sym file is there and all definitions are there also.
I even
> >checked the OID number of some of the devices just in case ...
they all
> >match, so they should have the proper symbol assigned.
> >
> >Thanks anyway.
> >
> >Mario
> >
> >
> >
> >--- "Stringfellow, William" <William.Stringfellow@bankofamerica.com>
> >wrote:
> >  
> >
> >>Hate to ask a dumb question, but do all of the definitions
and the
> >>actual symbol bitmaps exist?
> >>
> >>To find out, follow the sequence here.  I am using a
Cisco C1900 as an
> >>example, just plug in the name of the device you are looking
for.
> >>
> >>/usr/OV/conf/C/oid_to_sym
> >>              
  1.3.6.1.4.1.9.5.28:Cisco Switch:cisco-C1900Family
> >>
> >>the last 2 parts, Cisco Switch and cisco-C1900Family are the
Generic
> and
> >>Specific device names.  You should find them defined
in a file in the
> >>/usr/OV/symbols/C directory
> >>
> >>In our systems, it is a file called CVTYPE that was created
by
> NetView. 
> >>You can find what you are looking for by doing a grep for
the device
> >>name in all files, "grep C1900Family *" should give
you the file name
> >>containing your definition.  If you don't find it, you
need to create
> >>the definition.
> >>
> >>
> >>My cisco-C1900Family has the following definition/pointers:
> >>
> >>SymbolType "Cisco Switch" : "cisco-C1900Family"
> >>{
> >>        Filebase "cat-1900";
> >>        CursorSize 38;
> >>
> >>        Capabilities {
> >>                ciscoType
= "cisco-C1900Family";
> >>                isCisco
= 1;
> >>        }
> >>}
> >>
> >>The name next to Filebase, "cat-1900" is the base
name of the symbol
> >>files you want to see in
> >>/usr/OV/bitmaps/C 
> >>
> >><userid@servername:/usr/OV/bitmaps/C> ls cat-1900*
> >>cat-1900       cat-1900.26.m  cat-1900.32.p
 cat-1900.44.m 
> >>cat-1900.50.p
> >>cat-1900.20.m  cat-1900.26.p  cat-1900.38.m  cat-1900.44.p
> >>cat-1900.20.p  cat-1900.32.m  cat-1900.38.p  cat-1900.50.m
> >>
> >>              
  If any of these pointers, or the bitmaps themselves, don't
exist, you
> >>get the default symbol at the lowest level Netview is able
to identify
> >>the device.  A square box most often means NetView doesn't
know what
> >>else to do with it.
> >>
> >>              
  Hope you find one of the definitions or bitmaps missing
or incorrect,
> >>that will be easy to fix.  If all of these are correct
on your system,
> >>I'm stumped also!
> >>
> >>              
               
   Best of luck,
> >>              
               
               
    Bill
> >>
> >>
> >>Bill Stringfellow
> >>EDS - Bank of America Account Team
> >>Network Management Support
> >>CA4-704-02-03
> >>2000 Clayton Road, Building D
> >>Concord, CA 94520
> >>
> >>Office:     925.692.7283
> >>Fax:        925.675.1763
> >>Email:     william.stringfellow@eds.com
> >>Cell:       925.765.2648
> >>
> >>-----Original Message-----
> >>From: owner-nv-l@lists.us.ibm.com
> [mailto:owner-nv-l@lists.us.ibm.com]On
> >>Behalf Of Jane Curry
> >>Sent: Tuesday, May 25, 2004 9:47 AM
> >>To: nv-l@lists.us.ibm.com
> >>Subject: Re: [nv-l] Icons not showing SNMP device type
> >>
> >>
> >>You are correct - this is weird.  Is it by any chance
that the icons
> are
> >>
> >>too small to show the sub-device icon?  If you use Shift
with left
> mouse
> >>
> >>button to zoom in on an area of the map, do you get the correct
icons?
> >>
> >>Cheers,
> >>Jane
> >>
> >>Mario Behring wrote:
> >>
> >>    
> >>
> >>>Jane,
> >>>
> >>>The oid_to_sym file is there and all objects, like AIX
boxes, Cisco
> >>>devices , APC devices, etc, are defined there as they
are supposed to
> >>>      
> >>>
> >>be.
> >>    
> >>
> >>>But no device is showing up with the proper symbol at
the maps (they
> >>>      
> >>>
> >>all
> >>    
> >>
> >>>show up as Computers). There are some routers that are
Ok, with the
> >>>diamond symbol I mean, but the great majority of them
are not.
> >>>
> >>>When using the MIB browser to see the OID, I found out
that they are
> >>>      
> >>>
> >>all
> >>    
> >>
> >>>correct, so they should be assigned with the correct symbol.
> >>>
> >>>Also, the if_to_sym file is there and all interfaces are
displayed
> with
> >>>the proper icon.
> >>>
> >>>This is a very unusual behaviour I think.
> >>>
> >>>Any ideas ?
> >>>
> >>>Thanks.
> >>>
> >>>Mario
> >>>
> >>>
> >>>
> >>>
> >>>--- Jane Curry <jane.curry@skills-1st.co.uk> wrote:
> >>> 
> >>>
> >>>      
> >>>
> >>>>The file /usr/OV/conf/C/oid_to_sym  is the one
that tells NetView
> what
> >>>>        
> >>>>
> >>>>icon to use for any given SNMP agent.  You can
either modify it with
> 
> >>>>serversetup or you can simply hack it with an editor
(much easier if
> >>>>        
> >>>>
> >>you
> >>    
> >>
> >>>>have several entries IMHO).  You provide the
OID for the SNMP agent 
> >>>>type,  the basic shape (Computer for square box,
Connector  for
> 
=== message truncated ===



                
                
                 
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