To: | nv-l@lists.us.ibm.com |
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Subject: | Re: [nv-l] Netview Polling |
From: | awatthey@mmm.com |
Date: | Fri, 14 Jan 2005 17:28:30 +0000 |
Delivery-date: | Fri, 14 Jan 2005 17:30:05 +0000 |
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In-reply-to: | <OF7E0C6DFE.BEEC10A5-ON87256F88.006A25FB-85256F88.006C2C67@us.ibm.com> |
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James, The business with the P or S was sorted out by Leslie. He explained what they were both used for and I shall now start testing with the appropriate values. The excellent part of your email explaining how to add new OIDs to the system will obviously be of particular use to me. I agree with anyone wanting to eradicate my misconceptions of how Tivoli Netview should be setup to work correctly. The more I learn about the product the more I realise I don't know. However, regarding the population of the etc\hosts file to tell Netview how to relate a trap to a real device, You are telling me that I have to do this and I accept that but I'm still not sure I follow why I need to do this. Basically, I get a trap from an outsourced router with IP address A.B.C.D in it. This is usually one of the loopback addresses of the router and would appear to always be from the address range of the provider (Ciscos can only have one 'snmp-server trap-source' command active). Tivoli Netview knows this device (if it has discovered it) as E.F.G.H. This is a routable IP address from our address range. However, Netview cannot link the two together. There is absolutely no way I can know what A.B.C.D's go with which E.F.G.H's. To discover this I have to somehow find the router E.F.G.H which has an interface on it with the IP address A.B.C.D. The only thing that really knows this information is Netview. Consequently, what you are saying is that I have to ask Netview for the information I need so I can tell Netview what to do. This sounds like borrowing someones watch to tell them the time. The problem that I wish to avoid if possible is having a huge etc\hosts file with out of date information in it. Tivoli Netview will quite happily update the interfaces on a particular router but he won't update the etc\hosts file to follow. Seeing as these are managed outsourced routers I have no control over them so they could change at any moment. Of course they probably don't change that often but I would have to check them to be sure every so often. Perhaps every time I got a cold start trap. This does not sound like administrative heaven. Now I come on to the part of 'why do I need to do this' and my thinking on the subject. Please feel free to correct me if I have misunderstood something. Most traps that I am interested in relate to interfaces going up or down. These just refer to interface numbers so are not much use in generating alerts. I need to run a script that takes this number and relates it back to the router and interface having the problem. If this script can query the database to find the box on which the trap IP address is located, he can find the interface number and hence the IP address of the interface that has caused the trap. Then he can send this information to the TEC. Of course, I don't know whether this is possible (or even desirable) and hence my original question asking it this searching of the database was allowed. The question is therefore can I get away without the etc\hosts file or am I going to mess up a load of other things as well? Perhaps my script can maintain the etc\hosts file itself if it has the information (:-). Regards, Alan. James Shanks <jshanks@us.ibm.c om> To Sent by: nv-l@lists.us.ibm.com owner-nv-l@lists. cc us.ibm.com Subject Re: [nv-l] Netview Polling 13/01/2005 19:41 Please respond to nv-l@lists.us.ibm .com I cannot answer the business about whether the flag should be "S" or "P" but Alan, you have a lot of other misconceptions about how NetView works that need to be cleared up. My belief is that the comments at the top of the oid_to_type file are correct, but I cannot say for certain as I don't work on that code. But the other parts of this issue, I do know about. First, in regard to the traps sent by your remote devices with the loopback addresses in them. You have to provide the translation to the preferred address in an /etc/hosts file precisely because NetView does not know where they came from. All he is going to get is the address inside the trap and that's why what you currently see is the loopback. That's what your remote device sent. So if you cannot configure the device to send the address you want, then you have to override it in /etc/hosts or in DNS. Got it? Name resolution is the customer's responsibility. NetView only uses whatever you have set up. Second, with regard to the sysObjectId. The NetView for Windows product is different from the NetView for UNIX one in that it maintains a BadOID smartset. In there will be devices which responded with a OID that is not defined in \usr\ov\conf\oid_to_type. The actual OID they responded with, the one that is not defined, is not used when the object is added to the database. Instead, a dummy OID of either 1.3.6.1.4.1.3.1.1.98 or 1.3.6.1.4.1.3.1.1.99 is used, so that this object can be added to the BadOIDs smartset. That's why that entry in the oid_to_type file says "IBM Unknown". It's just a placeholder. The Cisco 3700 has been given that OID because whatever it responded with is not currently defined. If you want to see what OID it did respond with then you need to set up the bad oid logging as an option on the netmon daemon. The new log will show you what OID that device responds with, the SNMP sysObjectId (like 1.3.6.1.4.1.9.1.185, etc), and the SNMP sysDescription. and that is what you have to put in oid_to_type. From this you decide on the vendor and the agent. Check to see if there is something appropriate in the fields files.If not, add them manually. For each type of device in there (each unique SNMP sysObjectID), you need to manually update -- the vendor list in \usr\ov\fields\C\ovw_fields, -- the agent list in \usr\ov\fields\C\snmp_fields, -- run 'ovw_fields' (to let Netview know about your changes), -- then update the entries in the \usr\ov\conf\oid_to_type file. When you edit the oid_to_type file, add one entry for each unique oid, no wildcarding. Include the vendor and agent EXACTLY as written in the fields files. For network devices, include the flag (G for router, H for hub or switch, B for bridge). G causes devices to be drawn at the top level of the map. H or B causes devices to be drawn at the Network level of the map (with the Segment). No flag causes it to be drawn at the Segment level, which is where they are now. You can 'promote' them to the higher level with these flags. Then...close and open the map to get all of this information incorporate. Stop netmon. Delete the devices in that Smartset from ALL submaps. restart netmon, and they will all be rediscovered with the new information, and should NOT reappear in the Badoids Smartset, if you did it all correctly. As Leslie says, "it is a badge of honor to have an empty Badoids Smartset!" James Shanks Level 3 Support for Tivoli NetView for UNIX and Windows Tivoli Software / IBM Software Group Inactive hide details for awatthey@mmm.comawatthey@mmm.com awatthey@mmm.c om [IMAGE] Sent by: To owner-nv-l@lis [IMAGE] ts.us.ibm.com nv-l@lists.us.ibm.com [IMAGE] 01/13/2005 cc 01:20 PM [IMAGE] Please [IMAGE] respond to Subject nv-l [IMAGE] Re: [nv-l] Netview Polling [IMAGE] [IMAGE] Leslie, Thanks for this information. However, am I doing the right thing here in the right place? You say add an S option but the Object ID of the router I've just located is 1.3.6.1.4.1.9.1.340. According to the /usr/ov/conf/oid_to_type file, that line has the options GS already. Another router I've located has an Object ID of 1.3.6.1.4.1.3.1.1.98. The oid_to_type file says this is 'IBM Unkown' yet the router is a Cisco 3700. However, I would be able to add S to that line. Also, the S character is not documented and the P character is documented as causing the node to be polled using SNMP. As far as populating the etc\hosts file. I can certainly do that but my problem is going to be finding out what routable IP address goes with which trap IP address. Is there no easy way of finding it in the database as it must be there on an interface of something somewhere? If I can find which box it is on easily then I may save myself the trouble of populating the etc\hosts file with static information that could easily become out of date. Regards, Alan. Leslie Clark <lclark@us.ibm.co m> To Sent by: nv-l@lists.us.ibm.com owner-nv-l@lists. cc us.ibm.com Subject Re: [nv-l] Netview Polling 13/01/2005 15:20 Please respond to nv-l@lists.us.ibm .com You cannot stop netmon from discovering all addresses on a router, that's its job. However, in the case where you don't have routing to those addresses, you should just tell netmon to poll them via snmp. It will then do an snmpget of the ifOperStatus of all of the interfaces, through the one address you do have SNMP access to, and they will be nice and green. You can do this either by putting one address for each one in the seedfile with $ in front of it, or, in the /usr/OV/conf/oid_to_type file, you can put add the S flag to the OID for those types of routers. Stop/start netmon, and you are all set. Regarding Francois' advice to add name resolution for the trap sources, I would add that when you do this, you want to make sure that the forward resolution resolves to the address you reach it by. If you were using just the hosts file, it would be like this: 10.10.10.5 MyRouter1 # the address that I can talk to 10.10.10.1 My Router1 # The loopback address of the router, where traps come from So when Netview discovers it by 10.10.10.5, it will name it MyRouter1. When a trap comes in from 10.10.10.1, it will look that address up and assign it to MyRouter1 in the events display. When you use menu functions on Netview against the node MyRouter1, it will lookup the address and use 10.10.10.5. If the .5 address is already in your DNS, and you decide to add the .1 address to the etc\hosts file on the Windows box, you must also add the .5 address to the etc\hosts file because the hosts file will take precidence. Cordially, Leslie A. Clark IBM Global Services - Systems Mgmt & Networking (248) 552-4968 Voicemail, Fax, Pager awatthey@mmm.com Sent by: owner-nv-l@lists.us.ibm.co To m nv-l@lists .us.ibm.co 01/13/2005 04:35 AM m cc Please respond to nv-l Subject [nv-l] Netview Polling Hi, I'm on Windows 2000 with Netview 7.1.4 FP2. I've been doing some traces of what Netview is doing and I've seen quite a lot of activity. I was wondering how I could stop it. I have 'discover all networks' with @limit_discovery in my netmon.seed along with a list of the ranges it should work with. Basically we have various parts of the network outsourced. I have negotiated SNMP read access to all these routers. Netview discovers these routers quite happily but also discovers that they have lots of other interfaces with strange IP addresses. There is no routing in our network to these addresses. Even though I have limited the range of IP addresses that Netview should discover via the NETMON.SEED file, it still insists on PINGing and doing NBNS name lookups on these addresses. Of course these packets flow out of our default route and try to get to the Internet. This not only wastes bandwidth but gets our IDS people after me as they think a box has a virus trying to get to all sorts of strange addresses which have nothing to do with our organisation. Is there an automatic method (forget manually unmanaging things) of stopping netview from refering to anything not specified in the seed file. Regards, Alan. (Embedded image moved to file: pic19012.jpg)(Embedded image moved to file: pic11443.jpg)(Embedded image moved to file: pic30195.jpg)
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