RE: [nv-l] Web Console

[Mark Sklenarik <marksk@us.ibm.com>]

You may want to check NetView Solaris server
and determine if maybe some other service is using prt 8080, netstat or
lsof commands should help here.     

Also is there a possible firewall someplace
between XP GUI and NetView on Solaris, that is blocking port 8080?

Using "serversetup" under Configure
> Configure Web Server > Enable Web Deamons
How is the web server configured? yes,
8080, no, 8443, yes, yes?  The only change here from default, is that
netviewd deamon is set to yes.

Also try adding a completely new web console
user, password, using one of the default roles and a default open scope.
Once you have saved the new user information,
stop and restart the web server deamon.
Using "serversetup" under Control
> Select daemons to stop or restart > Select Web Server deamon(s)
to stop or restart

Also check to make user the user are getting
added to configuration files in /usr/OV/www/conf, specifically NetViewRealm.properties
and maybe NetViewRealm.xml 

NetViewRealm.properties should look something
like this;
# ****************************************************
# *** Created by: Web Console Security
- Tivoli NetView
# *** Feb 10, 2005 4:58:57 PM
# ****************************************************

tester5 : setofsomecharacters,
User; ANY
tester4 : setofsomecharacters,
Operator; ANY
tester3 : setofsomecharacters,
SuperUser; ANY
tester2 : setofsomecharacters,
Administrator; ANY
tester1 : setofsomecharacters,
Administrator; ANY
tester6 : setofsomecharacters,
User; ANY

NetViewRealm.xml  should look like
this if you have added the expiration of user id feature;
<?xml version="1.0" encoding="UTF-8"?>
<NetViewRealm validFor="18"
expireWarning="5" dateFormat="yyyyMMdd">
  <Account name="tester5"
since="20050210" />
  <Account name="tester4"
since="20050210" />
  <Account name="tester3"
since="20050210" />
  <Account name="tester2"
since="20050210" />
  <Account name="tester1"
since="20050210" />
  <Account name="tester6"
since="20050210" />
</NetViewRealm>

Mark F Sklenarik  
IBM SWG Tivoli Solutions  Quality
Assurance   Business Impact Management and Event Correlation Software
Quality Engineer  
919-224-1127 or tl-687-1127   marksk@us.lbm.com

"Gill, Ronnie E CIV USA DOIM/SMB" <Ronnie.Gill@us.army.mil>
Sent by: owner-nv-l@lists.us.ibm.com

05/18/2005 11:59 PM

Please respond to
nv-l

To	<nv-l@lists.us.ibm.com>
cc
Subject	RE: [nv-l] Web Console

Glen/Leslie, 
 
You are correct initially it
is filled in with the hostname of my workstation.  That was my first
though also.  I have changed it to the hostname and then to the IP
of the NV server just to make sure.  In the error message the real
“hostname” or IP, whichever I put in the hostname field of the log on
screen, is in the place of hostname below.  If by installing the web
console client you mean installing from the /usr/OV/www/wwwroot/download/nvwinstall.exe
that is what I have installed now.  I did get the installer after
I upgraded to FP3 so the versions should be good.  I appreciate your
help.
 
Thanks
 
Ronnie Gill
Network Operations
DOIM
Fort Carson, CO
719-526-1674

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From: owner-nv-l@lists.us.ibm.com
[mailto:owner-nv-l@lists.us.ibm.com] On Behalf Of Leslie Clark
Sent: Wednesday, May 18, 2005 9:34 PM
To: nv-l@lists.us.ibm.com
Subject: RE: [nv-l] Web Console
 

This may be a dumb question, but what exactly does the string 'Cannot
connect to the Web Server at hostname:8080'
say? Does it perhaps say, instead of hostname, the name of our PC? Every
single customer that I have walked through this has neglected to specify
the name of the Netview server in that authentication box. When first installed,
it is filled with the name of your PC.  Just thought I'd ask. 

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
(248) 552-4968 Voicemail, Fax, Pager

"Glen Warn" <Glen.Warn@pemcocorp.com>
Sent by: owner-nv-l@lists.us.ibm.com

05/18/2005 08:20 PM

Please respond to
nv-l

To	<nv-l@lists.us.ibm.com>
cc
Subject	RE: [nv-l] Web Console

 

I've had the same problem and my work around was to install the web console
client.  Doing so allowed me to work fine - just that it was outside
of my standard browser.  Be aware though, I think there are specific
versions of this client that should be sync'd with the version of the fixpack
you are running. 
  
Good luck, 
  
Glen Warn 
PEMCO Corporation Computer Services (PCCS)
glen.warn@pemcocorp.com
206-628-5770

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From: owner-nv-l@lists.us.ibm.com
[mailto:owner-nv-l@lists.us.ibm.com] On Behalf Of Gill, Ronnie E
CIV USA DOIM/SMB
Sent: Wednesday, May 18, 2005 1:44 PM
To: nv-l@lists.us.ibm.com
Subject: [nv-l] Web Console

List, 
  
I am relatively new to NetView and am having trouble getting the Web Console
to work.  We are using NV 7.1.4 FP3 on a Solaris 9 O/S.  I go
through the Server Setup and enable all of the Web Console Daemons as well
as set up users in the Configure Web Console Security area.  I then
install the client on a WinXP workstation and try to connect.  Needless
to say the connection fails with the following error:
  
Cannot connect to the Web Server at hostname:8080
Contact the administrator. 
  
I run a “ps –ef | grep jetty.sh” and receive the following information:
  
root  9671  7618  0   May 16 ?      
 0:00 /usr/OV/service/spmsur -w 15 /usr/OV/www/bin/jetty.sh
  
  
I have looked in the documentation as well as searched the list archives
and cannot find anything that I’m doing incorrectly.  Anyone out
there have any ideas as to what my problem could be?
  
Thanks 
  
Ronnie Gill 
Network Operations 
DOIM 
Fort Carson, CO 
719-526-1674

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