RE: [NV-L] NV 7.1.5 on Passport Advantage

["Mahesh Tailor" <MTailor@carilion.com>]

Interesting . . . I just downloaded it from PA.   It was titled "Netview V7.1.5 eAssembly(CR4B3ML)" on the PA Tivoli Software downloads area.

 

Mahesh

>>> Raymond.M.Erdey@erac.com 11/3/2006 9:15 AM >>>
Same problem here... I even opened PMR 41629 and instead of helping get
the code, they told me to call eCustomer Care at 1-800-978-2246...  I
think IBM support is going down hill...  :-(
Of all the Vendor support sites that I go to for support and downloads,
I find IBM's the hardest to navigate!
Raymond Erdey
System Administrator
Network Management System Administration
Phone: (314) 512-3696
Email: raymond.m.erdey@erac.com

-----Original Message-----
From: nv-l-bounces@lists.ca.ibm.com
[mailto:nv-l-bounces@lists.ca.ibm.com] On Behalf Of Jane Curry
Sent: Friday, November 03, 2006 2:23 AM
To: Tivoli NetView Discussions
Subject: Re: [NV-L] NV 7.1.5 on Passport Advantage

I hear what you say, James, but even following your instructions doesn't
find a NetView download.

I bought NetView many years back and have kept up the maintenance.  A
some stage, it became part of the TEC bundle.  Now I am only seeing TEC
as a download, not NetView.  Does anyone else have a similar experience
or have a workaround?

Many thanks,
Jane

James Shanks wrote:
>
> There is an issue if you got your NetView with TEC. The TEC package
> has not been updated yet. I'm told someone is working on that.
>
> But the manager of software downloads gave this procedure for everyone
> else.
>
>
> After logging into IBM's _Passport Advantage Online_
>
<http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.ht
m>
> Web site, click *Software download & media access*, then click
> *Download finder*, then select *Find by product description* and type
> in *NetView*. Expand the *Tivoli Software* eAssembly, and select the
> images you wish to download from that list.
>
>
> HTH,
>
> James Shanks
> Level 3 Support for Tivoli NetView for UNIX and Windows
> Network Availability Management
> Network Management - Development
> Tivoli Software, IBM Corp
> Inactive hide details for Jane Curry <jane.curry@skills-1st.co.uk>Jane
> Curry <jane.curry@skills-1st.co.uk>
>
>
>                         *Jane Curry <jane.curry@skills-1st.co.uk>*
>                         Sent by: nv-l-bounces@lists.ca.ibm.com
>
>                         10/27/2006 12:59 PM
>                         Please respond to
>                         Tivoli NetView Discussions
<nv-l@lists.ca.ibm.com>
>
>
>
> To
>
> NetView mailing list <nv-l@lists.ca.ibm.com>
>
> cc
>
>
> Subject
>
> [NV-L] NV 7.1.5 on Passport Advantage
>
>
>
>
> Did anyone manage to find this??
>
> My Firefox browser doesn't even manage to get logged in - I just get a
> constant bounce  around a redirect message.  Using a Konqueror
browser,
> I get logged in but there's no 7.1.5 code showing.
>
> The code DOES seem to be available on PartnerWorld but having actually
> paid for NetView and NetView maintenance, I do expect to get it from
> Passport Advantage ......
> Cheers,
> Jane
>
> --
> Tivoli Certified Consultant & Instructor
> Skills 1st Limited, 2 Cedar Chase, Taplow, Bucks, SL6 0EU, UK
> Tel: +44 (0)1628 782565
> Copyright (c) 2006 Jane Curry <jane.curry@skills-1st.co.uk>.  All
> rights reserved.
>
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--
Tivoli Certified Consultant & Instructor
Skills 1st Limited, 2 Cedar Chase, Taplow, Bucks, SL6 0EU, UK
Tel: +44 (0)1628 782565
Copyright (c) 2006 Jane Curry <jane.curry@skills-1st.co.uk>.  All rights
reserved.

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