Re: ATM Manager dies & who do ya call?

To:	nv-l@lists.tivoli.com
Subject:	Re: ATM Manager dies & who do ya call?
From:	Leslie Clark <lclark@US.IBM.COM>
Date:	Fri, 12 Jun 1998 17:19:48 -0400
Reply-to:	Discussion of IBM NetView and POLYCENTER Manager on NetView et alia <NV-L@UCSBVM.UCSB.EDU>
Sender:	Discussion of IBM NetView and POLYCENTER Manager on NetView et alia <NV-L@UCSBVM.UCSB.EDU>

The trick to getting support for Nways Manager for AIX (previously known as
Nways Campus Manager,
etc) is knowing the magic word. If you call  the usual 1-800-237-5511, and pick
Network (this product
comes from the Network Hardware Division), and use the magic word 'Campus',
they will be able to
find the right queue. Don't let them send you to AIX, the way back is even
longer. I've done this a few
times. The support is quite good once you get on the right queue!

Cordially,

Leslie Clark
IBM Global Services - Network & Systems Management - Detroit

<Prev in Thread]	Current Thread	[Next in Thread>
ATM Manager dies & who do ya call?, Randy Smith Re: ATM Manager dies & who do ya call?, James_Shanks Re: ATM Manager dies & who do ya call?, Randy Smith Re: ATM Manager dies & who do ya call?, Leslie Clark <=

Previous by Date:	Re: Problems with colors, Maciej Podoski
Next by Date:	NetgView on AIX Support For HSRP Interfaces, Gerard Puoplo
Previous by Thread:	Re: ATM Manager dies & who do ya call?, Randy Smith
Next by Thread:	Netmon.noDiscover, Vynita Pretorius
Indexes:	[Date] [Thread] [Top] [All Lists]