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Re: Transcend not supported!!!!

To: nv-l@lists.tivoli.com
Subject: Re: Transcend not supported!!!!
From: Jennifer Nelson <Jennifer_Nelson@TIVOLI.COM>
Date: Thu, 9 Sep 1999 17:26:47 -0400
Hi Jeff-

I'm only trying to get you some information here...  As part of the manual
integration, you could create a NetView menu registration file that calls the
3Com app when a 3Com device is selected.  Of course, if there is integration
beyond these simple things like menus or icons (such as shared discovery, etc.)
those will have to wait on 3Com.

Jeff Fitzwater <jfitz@PRINCETON.EDU> on 09/09/99 03:58:55 PM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView

cc:    (bcc: Jennifer Nelson/Tivoli Systems)
Subject:  Re: Transcend not supported!!!!

Hi Jennifer

The main issue at Princeton, is we are running on Solaris 2.6 platform
that Netview supports.   You cannot fudge the integration by simply
putting the mibs, fields, and oid-to-type in place.   The libraries in
Transcend are not compiled for Netview on Solaris and won't work.  Sure
you can get the icons to look like 3com stuff but nothing will launch
from them.

Also as I mentioned the Installation manual tells me only OPENVIEW and
SUNNET manager are supported NOT TIVOLI NETVIEW.

Jeff Fitzwater
Princeton University
CIT Systems & Networking

Jennifer Nelson wrote:
> Hi Jeff-
> The info I have is very sketchy and not in any way official but here's what I
> know...
> I was at a customer recently that found out 3Com Transcend is not supported on
> Solaris 2.6 period.  Nothing to do with NetView.
> Another customer I am working with now just had 3Com sales folks on-site and
> they told them that Transcend definitely integrates with NetView V5.1 on AIX.
> So, someone's not telling the right story.  Maybe there are different pieces
> Transcend that do or don't integrate with NetView.
> I spoke with 3Com support and they told me that even if there is no out-of-the
> box integration, they provide the bitmaps, fields, oid_to_sym, etc. on the CD
> that you need to do the integration yourself.  My notes show it was in the
> directory: /cdrom/sun5/common/any.  I simply copied some stuff over from the
> older NetView system and it all integrated just fine.  I know it's not a
> convenient, supported way of doing things but it was a painless procedure.
> Hope this helps and good luck--don't give up on NetView!!
> --
> Jennifer Nelson
> Tivoli Services
> Jeff Fitzwater <jfitz@PRINCETON.EDU> on 09/09/99 02:41:07 PM
> Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
> cc:    (bcc: Jennifer Nelson/Tivoli Systems)
> Subject:  Transcend not supported!!!!
> OK lets see who uses Netview 5.1 on Solaris 2.6 and wants to integrate
> 3COM Transcent 5.0.
> According to the information in the Transcend DOC (INSTALLATION GUIDE
> p18) it is "NOT" supported for Tivoli Netview at all on any platform,
> and 3COM sales concur.
> I clearly don't see much 3rd party support for Netview.   It's up to the
> users and TIVOLI to drive this issue.
>   Must Princeton rethink the issue of switching from HP OpenView, which
> has great 3rd party support.
> Please respond with your input.
> Thank you all.
> Jeff Fitzwater
> CIT Systems & Networking
> Princeton University

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